[Hiring] Microsoft CSP Operations, Licensing Coordinator @Booth and Partners Pte Ltd

Role Description

The Microsoft CSP Operations & Licensing Coordinator supports the organization’s Microsoft Cloud Solution Provider (CSP) business by managing repeatable operational activities, including:

• Renewals
• Quoting
• Order processing
• Subscription administration
• Billing coordination
• Reporting
• Routine customer and internal communications

This role requires strong attention to detail, clear communication, and adherence to documented procedures while researching standard licensing questions through approved resources and escalating complex licensing, pricing, contractual, or technical scenarios to appropriate experts.

Qualifications

• Approximately 2–4 years of experience in CSP operations, Microsoft licensing administration, software sales operations, subscription management, quoting, renewals, order processing, or a related role.
• Strong attention to detail and ability to manage multiple renewals, quotes, orders, and deadlines simultaneously.
• Experience working with spreadsheets and structured business data.
• Strong written and verbal English communication skills.
• Proficiency with Microsoft Excel, Outlook, Teams, and common business systems.
• Ability to follow documented processes consistently and recognize when escalation is required.
• Ability to research unfamiliar licensing questions using authoritative sources rather than relying on memory or assumptions.

Requirements

• Hands-on experience with Microsoft Partner Center or another CSP commerce platform.
• Experience preparing Microsoft or software-subscription quotes and managing renewals.
• Familiarity with Microsoft 365 Business, Enterprise, Teams, Security, and Copilot product families.
• Prior experience working for a Microsoft partner, VAR, MSP, distributor, or software reseller.
• Experience coordinating across sales, finance, procurement, operations, and customer contacts.

Benefits

• Full-Time, 100% Remote | 40 hours/week (Monday – Friday), Eastern Standard Time (EST) hours

Working Conditions & Physical Requirements

• Prolonged periods of remaining in a stationary position while working on a computer.
• Ability to move and/or lift up to 40 pounds at times.
• Comfortable operating a computer and standard office productivity machinery.