[Hiring] Microsoft 365 Collaboration Specialist @DLB Associates

Role Description

The Microsoft 365 Collaboration Specialist will help our clients and internal teams get the most out of Microsoft 365 by designing, configuring, and supporting the collaboration tools people rely on every day. This role focuses on:

• SharePoint Online
• Microsoft Teams
• OneDrive for Business
• Foundational Power Platform work

This person will partner with stakeholders and end users to:

• Understand how their teams work
• Recommend the right collaboration approach
• Drive adoption through training and clear documentation

A passion for staying on top of changes in the Microsoft 365 ecosystem—including Copilot and other emerging capabilities—is essential.

The role requires a proactive individual who can translate business needs into well-structured, secure, and user-friendly collaboration environments.

The Microsoft 365 Collaboration Specialist will operate with moderate autonomy on projects, tasks, or assignments of varied scope, working closely with the M365 Solutions Team Lead and other team members.

This person will communicate and operate in line with organizational goals and values, as well as departmental objectives.

Qualifications

• Advanced knowledge of SharePoint Online, including site architecture, hub sites, permissions, lists and libraries, metadata, and site administration
• Advanced knowledge of Microsoft Teams, including team and channel management, Teams policies, guest and external access, and how Teams relates to SharePoint and Microsoft 365 Groups
• Advanced knowledge of OneDrive for Business, including sync, sharing, storage, and retention settings
• Intermediate knowledge of Microsoft Power Platform (Power Automate and Power Apps)
• Intermediate knowledge of Microsoft Copilot Studio, including building and publishing agents, configuring topics, knowledge sources, and actions, and deploying agents to Teams or Microsoft 365 Copilot
• Familiarity with the Microsoft 365 admin centers (Microsoft 365, SharePoint, Teams, and Entra ID)
• Working knowledge of PowerShell for Microsoft 365 administration (e.g., PnP PowerShell, Microsoft Teams module) preferred
• Experience with migration tools such as ShareGate preferred
• Familiarity with Microsoft Purview (sensitivity labels, retention policies) is a plus
• Knowledge of MS Office Suite (Excel, Word, Outlook, PowerPoint)
• Skilled in completing assignments accurately and with attention to detail
• Ability to communicate effectively in both oral and written form (technical and non-technical information)
• Ability to communicate effectively directly with clients and at times serve as primary point of client contact
• Experience developing and delivering end-user training for Microsoft 365 collaboration tools, including live, virtual, and self-paced formats
• Ability to work independently with minimal supervision, exercising sound judgment and initiative
• Ability to work under pressure and meet close deadlines
• Demonstrated aptitude for learning new technology
• Organizational skills, with the ability to manage multiple tasks and priorities simultaneously
• Interest in Microsoft Copilot and emerging AI capabilities within Microsoft 365
• Relevant Microsoft certifications preferred (e.g., MS-900, MS-102, PL-900, or other Microsoft 365 / Teams administrator tracks)

Requirements

• Bachelor’s degree in information technology, computer science, or related discipline, or equivalent work experience
• Minimum of three years of experience administering or supporting Microsoft 365 collaboration tools (SharePoint Online, Microsoft Teams, and OneDrive for Business)

Benefits

• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option)
• Flex spending accounts (FSA)
• Dental and vision plans
• Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26
• 401k with company match and self-directed brokerage account option
• PTO including additional paid time off during the last week of the year
• Company paid life insurance coverage for employees and their eligible dependents
• Short and long-term disability, AD&D coverage
• Professional development opportunities, tuition reimbursement and professional licensing assistance
• Paid parental leave after one year of employment