[Hiring] Member and Volunteer Outreach and Events Consultant @Blue Star Families

Role Description

Blue Star Families is seeking a dynamic Member & Volunteer Outreach and Events Consultant to drive chapter membership growth, expand our volunteer workforce, and support community engagement across Northeastern Massachusetts, Southern New Hampshire, and the Kittery, Maine area. The ideal candidate will develop local strategic outreach plans, coordinate and support Nourish the Service events, lead monthly Coffee Connects, and engage our community across social media platforms.

Key Responsibilities and Deliverables

• Outreach Strategy and Growth Plan: Develop and execute a comprehensive plan to increase chapter membership by 5% and the volunteer workforce by 10% in the assigned territory. Set measurable monthly targets and leverage events, partners, social media, and direct outreach.
• Event Planning & Operations: Provide full outreach and operational support for chapter Nourish the Service events. Create promotional materials (flyers, social media graphics/captions), manage volunteer recruitment, create day-of run sheets, and record member attendance in Salesforce.
• Community Engagement and Events: Host or attend a minimum of 2 Coffee Connect events per month in the assigned territory, ensuring events are promoted online, volunteer hosts are confirmed, and attendance data is promptly recorded.
• Social Media Management: Draft and schedule at least 2 engaging social media posts weekly across chapter channels focusing on membership growth and upcoming events using Meta Business Suite.
• Data and Summary Reporting: Maintain complete and up-to-date interaction logs in Salesforce per BSF standards and submit weekly summaries of community outreach activities.

Qualifications

• Proven experience in community outreach, event planning, volunteer management, or marketing.
• Strong familiarity with the military-connected community in Northeastern MA, Southern NH, and/or Kittery, ME.
• Proficiency with CRM systems (Salesforce preferred), Meta Business Suite, Google Workspace, and social media platforms.
• Strong written and verbal communication skills with high attention to detail.
• Must supply own computer/equipment, reliable internet, transportation, and home workspace.

Company Description