[Hiring] Medicare Products Document Specialist @BlueCross BlueShield of Tennessee

Role Description

We are hiring a Medicare Products Document Specialist on our Medicare Marketing Materials & Support team! In this role, you will help ensure Medicare member communications and marketing materials are accurate, compliant, and delivered on time. You’ll manage the end-to-end process for annual member mailings, research and interpret CMS regulations, review materials for compliance, and partner across Product Strategy, Operations, Pharmacy, and Compliance. You’ll also communicate regularly with external vendors and help identify opportunities to improve processes, including creative ways AI can make day-to-day work more efficient.

To be successful in this role, in addition to the core job requirements, you’ll be highly organized, detail-oriented, and comfortable managing multiple projects and deadlines.

Qualifications

• A background in Marketing, Communications, or Business
• Experience with Medicare products and the healthcare industry
• Experience researching and interpreting CMS regulations
• Strong research, written communication, and organizational skills
• Experience reviewing marketing or member materials for compliance
• Comfort communicating and building relationships with external vendors
• A creative, process-improvement mindset, including an interest in using AI to make day-to-day work more efficient

Requirements

• Bachelor's Degree or equivalent work experience required. Equivalent experience is defined as 4 years of professional work experience in a corporate environment.
• 5 years - Experience in the healthcare industry required
• 3 years - Experience with Medicare products required
• Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles and accountability.
• Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
• Must be a team player, be organized and have the ability to handle multiple projects
• Excellent oral and written communication skills
• Strong interpersonal and organizational skills

Company Description

This is a fully remote position. Sponsorship is not available for this role.