[Hiring] Medicaid Provider Enrollment Specialist @TEKsystems

Role Description

BetterHelp is seeking three detail-oriented and driven Medicare Enrollment Specialists to support high-volume provider enrollment and credentialing operations. This role is ideal for individuals who are highly organized, tech-savvy, and eager to build or grow their career in Medicare enrollment and provider services.

• Manage end-to-end Medicare enrollment processes for healthcare providers
• Review daily email communications for application approvals and requests
• Track and update enrollment statuses across spreadsheets and internal systems
• Submit requests and complete actions on behalf of providers once authorization is granted
• Conduct outreach to providers to gather missing documentation or required information
• Follow up on submitted applications approximately every 15 days
• Maintain accurate records and ensure all data is properly documented
• Handle a high volume of requests (approximately 20–70 requests per day)
• Utilize templated email responses while maintaining a professional, warm, and clear communication style
• Follow structured follow-up cadence (initial outreach + up to two follow-ups spaced 5–7 days apart)
• Ensure all requests are legitimate and compliant before processing
• Support both straightforward enrollments and more complex new provider cases requiring additional guidance

Qualifications

• Minimum 1 year of relevant experience (Medicare enrollment)
• Strong attention to detail and ability to follow processes accurately
• Comfortable working in a high-volume, fast-paced environment
• Proficiency with MacBook and Google Workspace (Gmail, Sheets, Docs)
• Strong written communication skills with the ability to remain professional, empathetic, and clear
• Ability to manage multiple tasks and stay organized across tools (email + spreadsheets)
• Self-starter mindset with strong problem-solving skills
• Familiarity with systems such as:
  • PECOS (training provided)
  • CAQH
  • MacBook, Google Sheets

Requirements

• Strong work ethic and drive to succeed
• “Go-getter” attitude with initiative when facing challenges
• Resourceful and able to work through roadblocks independently
• Collaborative mindset while also comfortable working autonomously
• High level of diligence, especially when reviewing documentation
• Ability to stay organized and maintain focus under high workload
• Genuine care for quality of work and follow-through

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Company Description

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.