[Hiring] MD Claims Adjuster Experienced @Allstate

Role Description

As a Material Damage (MD) Claims Adjuster you are responsible for investigating and confirming the facts of loss for basic to advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.

We are seeking an experienced Material Damage Claims Adjuster who is passionate about delivering exceptional customer service to join our dynamic team. The ideal candidate resides in the CST time zone and brings strong customer service skills with a focus on empathy and professionalism. This individual demonstrates expertise in de-escalation techniques and effective communication, thrives in a collaborative environment, and works well across teams. Additionally, the candidate should have a solid foundation in coverage investigation and liability determination, ensuring accuracy and efficiency in handling claims.

Key Responsibilities

• Determines subrogation or fraud potential and how to handle for complex cases
• Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding all aspects of complex auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority
• For claims involving injuries (if handled), learns how to review, evaluate, and negotiate moderate to complex injury claims
• Recognizes and identifies body parts of a vehicle and understanding other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills

Supervisory Responsibilities

This job does not have supervisory duties.

Requirements

• Individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment.
• Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team.
• By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

Skills

• Auto Insurance Claims
• Collaboration
• Customer Service
• Empathy
• Material Damage Claims
• Prioritization
• Property Damage
• Time Management

Compensation

• Adjuster Cons I: $53,500.00 - 77,800.00/salary
• Adjuster Cons II: $56,000.00 - 82,500.00/salary
• Compensation is based on experience and qualifications.
• Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable.

Benefits

• Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
• When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating.
• Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.