[Hiring] Manhattan Functional Template Consultant @Symphony Solutions

Role Description

The Functional Template Consultant WMS is responsible for the hands-on configuration, maintenance, testing and continuous improvement of client’s global Manhattan Active WMS template. The role requires strong practical knowledge of Manhattan Active WM configuration, warehouse operational processes and the tools used to manage, validate and deploy system configuration.

• Translate business functionality into standardized, reusable and maintainable Manhattan Active configuration.
• Understand the functional implications of configuration decisions, identify potential conflicts or deviations and proactively recommend improvements.
• Ensure that configuration remains consistent, scalable and supportable across client’s global customer base.
• Combine independent configuration execution with close collaboration across functional architecture, product management, extension development, quality assurance and implementation teams.

Qualifications

• Minimum 3 years of relevant experience configuring and implementing Warehouse Management Systems.
• Minimum 2 years of hands-on Manhattan Active Warehouse Management (MAWM) configuration experience.
• Demonstrated ability to independently configure Manhattan Active WM using standard configuration tools.
• Practical experience using Manhattan Active Configuration Director.
• Strong functional understanding of warehouse processes, including receiving, putaway, inventory management, replenishment, picking, packing and shipping.
• Experience configuring reusable WMS functionality and working with functional templates.
• Understanding of configuration dependencies, parameters, business rules and workflows.
• Experience documenting, testing and deploying WMS configuration changes.
• Ability to interpret functional specifications and translate them into working system configuration.
• Experience investigating and resolving configuration-related defects.
• Strong analytical and troubleshooting skills.
• Good written and verbal communication skills in English.
• Ability to work independently within an international delivery organization.

Requirements

• Perform hands-on configuration of Manhattan Active WM based on approved functional designs and template requirements.
• Build, maintain and enhance reusable WMS configuration components supporting standard warehouse processes.
• Configure functional capabilities across inbound, inventory management, replenishment, picking, packing, shipping and other warehouse execution processes.
• Configure and maintain applicable system parameters, business rules, workflows and operational settings.
• Develop and maintain standard functional components, including reports, documents, labels, dashboards and implementation scripts, using the relevant client’s tools and standards.
• Use Manhattan Active Configuration Director and other approved tools to manage configuration changes.
• Ensure configurations can be consistently reused and deployed across different customers, sites and environments.
• Follow client’s established configuration principles, architecture guardrails and development standards.
• Ensure configuration is consistent with approved functional designs and global template standards.
• Avoid unnecessary configuration complexity, duplication and customer-specific dependencies.
• Identify configuration conflicts, potential performance implications and maintainability risks.
• Escalate deviations or design ambiguities to the responsible Functional Architect or Product Owner.
• Contribute to the continuous development and optimization of client’s global Manhattan Active WMS template.
• Identify opportunities to simplify configuration, improve reusability and reduce implementation effort.
• Recommend template enhancements based on operational feedback and recurring implementation requirements.
• Perform initial validation and functional testing of newly developed or modified configuration.
• Support automated configuration testing and regression testing in collaboration with QA teams.
• Investigate and resolve configuration-related defects identified during testing.
• Provide expert configuration support to regional implementation teams during customer deployments.
• Assist implementation teams in applying global template components to customer-specific operational requirements.
• Troubleshoot complex functional configuration issues during SIT, UAT, go-live and stabilization.
• Collaborate closely with Functional Architects, Product Owners, developers, QA engineers, Scrum Masters and regional implementation teams.
• Participate in configuration reviews, sprint planning and delivery coordination activities.

Company Description