[Hiring] Manager, Quote to Order @Zscaler

Role Description

We are looking for a Manager - Quote to Order to join our team. This role based in San Jose, CA, or remote Canada, will be reporting to the Director, CRM Applications in the IT Business Applications department. We are looking for a dynamic and self-driven leader to manage and advance our Quote-to-Order function, driving operational excellence and continuous improvement across Configure, Price, Quote (CPQ) processes and systems. In this role, you will closely collaborate with Sales Operations, Deal Desk, Finance, Pricing and direct a team to shape scalable, reliable solutions that elevate the seller experience, strengthen revenue operations, and enable seamless quote-to-cash execution.

Qualifications

• Strong experience with Quote-to-Order processes, including NPI, CPQ operations and applying an architectural mindset when proposing solution designs
• Proven ability to lead operational support, business-critical enhancements, process improvements, and author business requirements and solution designs
• Success in managing product and sprint backlogs to ensure teams deliver high-priority projects with exceptional quality
• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
• 3+ years managing direct reports, including analysts, and QA engineers, with a proven track record of establishing quality standards
• Ability to thrive in a fast-paced, dynamic environment using Agile methodologies and strong analytical, problem-solving, and decision-making skills

Requirements

• You thrive in ambiguity and are comfortable building the path as you walk it, viewing unstructured environments as opportunities to create meaningful impact.
• You act like an owner with a strong bias for action, navigating seamlessly between high-level strategy and hands-on execution.
• You are a high-trust collaborator who embraces candor, clarity, and continuous feedback to build trust and elevate team performance.
• You operate with urgency, balancing speed and quality to deliver high-impact results in a fast-paced environment.
• You are data-driven, leveraging analytics and evidence rather than assumptions to guide decisions and optimize outcomes.

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!