[Hiring] Manager Pharmacy Automation and Analytics @PeaceHealth

Role Description

Position provides strategic leadership and operational oversight for pharmacy automation and analytics. Coordinates with informatics and other IT related initiatives across the system. This role drives workflow optimization, revenue capture, regulatory and policy compliance, and patient safety through data-driven insights, pharmacy technology standardization, and cross-functional collaboration. Position coordinates a team of specialized roles serving as a primary liaison between Pharmacy Operations, Information Technology (IT), and Revenue Cycle, and ensures the effective utilization and continuous improvement of systems including Pyxis automated dispensing cabinets, logistics platforms, and the Epic Willow pharmacy module.

• Acts as the primary liaison between Information Technology, Revenue Cycle, and Pharmacy Operations.
• Facilitates communication, aligns priorities, resolves issues, and coordinates multi-departmental initiatives related to technology, analytics, clinical outcomes and revenue integrity.
• Identifies pharmacy analytical needs and partners with enterprise Data & Analytics resources to develop insights and reporting.
• Develops actionable insights from medication utilization, inventory, and operational data to guide decision-making.
• Creates and maintains operational, compliance, financial and clinical dashboards to help monitor key pharmacy metrics.
• Provides monthly reports related to operational improvement opportunities.
• Provides pharmacy operational ownership and subject-matter expertise for pharmacy automation technologies.
• Leads projects that standardize and enhance system reliability, efficiency, inventory control, and end-user adoption.
• Collaborates with Information Technologies and Informatics as well as end users in pharmacy on solution design, validation, and implementation.
• Oversees pharmacy patient safety automation metrics with a focus on safety, medication utilization, inventory optimization, and override rates.
• Drives data-informed initiatives that reduce overrides, improve inventory turns, and strengthen medication safety practices.
• Monitors and supports the Pharmacist Builder program by assisting in the discovery of optimization opportunities.
• Identifies revenue and expense variances by site and works with local pharmacy directors and managers to produce monthly and fiscal year (YTD) analysis reports.
• Represents Pharmacy Operations in build decisions and governance processes.

Qualifications

• Bachelor's Degree Required in Analytics or Pharmacy or in related field OR a combination of education and professional experience that provides the caregiver with the requisite knowledge, skills, and abilities to successfully perform the job.
• Minimum of 2 years Required: leadership experience.
• Minimum of 3 years Required: experience in pharmacy operations, pharmacy informatics, healthcare analytics, or a related IT field.
• Required: Demonstrated experience with Epic Willow and pharmacy automation (e.g., Pyxis/BD or equivalent).
• Preferred: Experience working in a multi-facility or Integrated Delivery Network (IDN) environment.

Requirements

• Advanced analytical and problem-solving abilities; proficiency with data analytics tools, reporting platforms, and dashboard development. (Required)
• Excellent verbal and written communication skills with the ability to translate complex technical and clinical concepts for diverse audiences. (Required)
• Deep understanding of inpatient pharmacy workflows, medication management processes, and automation technologies. (Required)
• Ability to analyze complex data sets and translate findings into clear operational recommendations and measurable outcomes. (Required)
• Strong organizational skills with the capacity to manage multiple concurrent projects and priorities in a fast-paced environment. (Required)
• Commitment to patient safety, regulatory compliance, and continuous quality improvement. (Required)
• Proficiency with Microsoft Office Suite (especially Excel) and familiarity with business intelligence tools. (Required)
• Ability to travel between facilities as needed and flexibility to support after-hours activities related to system implementations or critical issues. (Required)
• Familiarity with additional pharmacy automation, inventory management, or logistics technologies (Preferred)
• Strong project management skills with a track record of leading multi-disciplinary initiatives from planning through successful implementation. (Preferred)

Benefits

• Full medical/dental/vision coverage.
• 403b retirement plan employer base and matching contributions.
• Paid time off.
• Employer-paid life and disability insurance with additional buyup coverage options.
• Tuition and continuing education reimbursement.
• Wellness benefits.
• Expanded EAP and mental health program.