[Hiring] Associate Business Analyst @Claritas Rx

Role Description

The Associate Business Analyst is a technical executor of the Ascend platform configuration. The top expectation of this role is the ability to lead and manage spec negotiations with data partners, ensuring that inbound and outbound data file specifications are aligned with the Ascend data model before configuration work begins. This requires both deep technical fluency in specialty pharmacy data structures and the communication skills to drive data partners toward compliant, complete specifications without compromising go-live timelines.

Working from the Configuration Blueprint produced by the Delivery Director, the Associate BA owns all data mapping, platform configuration, and internal quality assurance before any client-facing testing begins. The Associate BA operates as a critical resource within the Ascend implementation team, interfacing with Engagement Managers, Delivery Directors, and Customer Engineering, and is expected to communicate capacity constraints proactively given the demands of a multi-client portfolio.

As a member of the Delivery and Operations team, the Associate BA is responsible for executing implementation configuration work, conducting rigorous internal QA, and ensuring that nothing advances to UAT without sign-off.

Key Accountabilities

• Data Partner Spec Negotiation:
  • Lead spec negotiations with specialty pharmacy and other data partners to ensure inbound and outbound file specifications are fully aligned with the Ascend data model before configuration begins.
  • Review partner-submitted data specifications for completeness, field-level accuracy, and model alignment; document gaps and drive resolution directly with the data partner.
  • Negotiate field mappings, list-of-values (LOVs), file formats, and delivery cadences with data partners.
  • Validate test files against finalized specifications and flag discrepancies before data enters the pipeline.
  • Translate data partner constraints into actionable decisions for the implementation team.
• Platform Configuration & Data Mapping:
  • Own all platform configuration work: data mapping, configuration tooling, business logic implementation, and front-end reporting setup.
  • Review data specifications produced in collaboration with the Engagement Manager.
  • Load data into the pipeline using configuration tooling once specifications are finalized and signed off.
  • Collaborate with Customer Engineering on the handoff of data mapping for standard data model onboarding.
• Internal QA & Quality Standards:
  • Conduct internal QA testing of all configuration work prior to partner or client-facing testing.
  • Track and resolve defects identified during internal QA and UAT for all configuration-related issues.
  • Perform quality control procedures to assure configurations and data quality meet acceptance criteria prior to go-live.
  • Develop and maintain QA documentation, test case frameworks, and checklists.
• Escalation & Non-Standard Request Routing:
  • Identify whether client requests fall within the standard Ascend data model or require escalation.
  • Document and route non-standard requests with clear business need descriptions and technical context.
  • Conduct change impact analysis to assess how updates or non-standard requests may affect system performance.
• Cross-Functional Coordination:
  • Consult with Engagement Managers on data partner specs, testing timelines, and UAT scheduling.
  • Coordinate with Delivery Director on receipt and interpretation of the Configuration Blueprint.
  • Report blockers, capacity constraints, and escalations to the Engagement Manager proactively.
  • Support the Delivery Director and Customer Success with UAT business validation.
• Process, Documentation & Knowledge Management:
  • Facilitate schema normalization of system databases; maintain data dictionaries and file inventories.
  • Consult with cross-functional teams to document business requirements and platform configurations.
  • Develop and maintain an operating playbook that details best practices for configuration sequencing.
  • Write clear, detailed procedures for internal training.
  • Support creation and ongoing maintenance of standard UAT test script templates.

Qualifications

• Ability to lead data partner spec negotiations.
• Excellent written and oral communication skills.
• Ability to prioritize, organize, and execute multiple tasks simultaneously.
• A creative approach to operational problem solving.
• Knowledge of data management in specialty biotech.
• Familiarity with healthcare data sources.
• Understanding of standard implementation lifecycle frameworks.
• Ability to exercise judgment within broadly defined practices and policies.

Requirements

• Bachelor's degree from a 4-year university, Master's degree preferred.
• Relevant experience in an operations role at a biopharmaceutical manufacturer, reimbursement call center, or specialty pharmacy.
• Proficient in Microsoft Excel and other analytic tools.
• Functional knowledge of Microsoft Office suite.
• Background and experience with the Business Analysis toolkit.
• Demonstrated ability to manage deliverables across multiple concurrent implementations.

Preferred

• Experience with specialty pharmacy data file specifications.
• Academic training in public health, business administration, and/or operations research.
• Case management experience in a reimbursement call center or specialty pharmacy.
• Familiarity with project management tools.
• Experience working within a structured RACI model or implementation team framework.