[Hiring] Business Support Analyst Associate @BHS

Role Description

Baptist Health is looking for a Business Support Analyst Associate to join our team! This is a remote work position that requires residency in KY or IN.

• Responsible for the technical administration, maintenance, and extraction of data from various computer applications utilized exclusively by the BHS centralized business office.
• Functions as a project management resource for the CBO for new software review and implementation along with current software upgrades and changes.
• Responsible for coordinating initial and on-going application and systems training for all departmental users.

Essential Duties

• Performs the technical duties of testing, debugging, training, documenting, releasing, installing and supporting systems and applications utilized by the BHS business facilities and offices.
• Initiates and updates payer EFT and ERA enrollments.
• Participates in project teams, special projects, and other tasks as assigned by leadership.
• Serves as System Administrator for payer and vendor website portals.
• Writes reports from the core financial system and bolt on applications as requested.
• Submits help desk tickets to payers and vendors as needed.
• Demonstrates problem-solving ability, flexibility and sound judgement and discretion.
• Serves as a resource to other staff.
• Collaborates with the company’s management to identify training needs and schedule appropriate training sessions for employees while incorporating their feedback to improve operations.
• Accomplishes goals and objectives within set deadlines.
• Displays willingness to nurture a team environment, adapt to new situations and help others adapt, modify own behavior and that of others, and demonstrate genuine concern and support for others.

Qualifications

• Associate degree with two years job-related experience.
• Additional 2 years direct experience in lieu of degree.
• Proficiency in Microsoft Access, Microsoft Excel, Microsoft Project, SQL and Crystal Reports are highly desirable.

Company Description

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.