[Hiring] Manager, Commercial Operations @ClickHouse

Role Description

We are looking for a Manager of Commercial Operations to build and run the transactional engine of the commercial function inside Revenue Operations. ClickHouse runs on a usage-based pricing model, and every deal – direct, marketplace, or partner – has to land correctly in the system.

• Own order management and automate it.
• Run the intake, review, and processing of quotes, order forms, and bookings to defined SLAs through quarter-end peaks.
• Design the quote-to-order flow.
• Instrument the process, find where it slows or breaks, and redesign it.
• Own the quoting and order management system build.
• Write the requirements, design the quoting, validation, and approval logic.
• Own the handoff into billing and revenue.
• Build quality in as controls.
• Own the field experience of transacting.
• Build and run marketplace transaction operations across AWS, GCP, and Azure.
• Operationalize commercial review.
• Build the transaction path for new products and acquisitions.
• Own the integrity of the commercial record.
• Instrument and report on the system you own.

Qualifications

• 6+ years in commercial operations, deal desk, order management, sales operations, or revenue operations.
• A track record of building, not just running.
• Hands-on depth in Salesforce and Salesforce CPQ.
• Technical range beyond the admin console.
• Experience with usage-based or consumption-based contracts.
• Experience operating across a shared quote-to-cash process.
• Marketplace operations experience with AWS, GCP, or Azure – private offers, CSP transactions, and reconciliation – strongly preferred.
• Process-engineering instincts.
• A bias toward field experience.
• Comfort partnering with Accounting, Finance, and Legal.
• Sound judgment under deal pressure.
• Clear written and verbal communication.
• Experience managing or mentoring analysts a plus.
• Bachelor's degree, quantitative or technical field preferred.

Benefits

• Flexible work environment - ClickHouse is a globally distributed company and remote-friendly.
• Healthcare - Employer contributions towards your healthcare.
• Equity in the company - Every new team member receives stock options.
• Time off - Flexible time off in the US, generous entitlement in other countries.
• A USD$500 Home office setup if you’re a remote employee.
• Global Gatherings - Opportunities to engage with colleagues at company-wide offsites.
• Culture - You will be instrumental in shaping our culture.