[Hiring] Manager, Business Systems & Transformation @RTX

Role Description

The Manager, Business Systems & Transformation is responsible for supporting RTX applications. Success requires strong cross-functional collaboration, digital and functional workstream leadership, solution design and configuration experience, and clear communication skills. The position focuses heavily on supporting Procurement related processes within our SAP ecosystem.

Primary Applications Supported:

• APEX (Financial SAP System)
• PRISM (Operations SAP System)
• ESDM (Enterprise Supplier Data Management)
• EPAD (Enterprise Procurement and Agreement Database)
• SRS (Supplier Rating System)
• SAP Fiori Applications: Where’s My Stuff, Order More Stuff, Buyer Quick Edit

What You Will Do:

• Serve as a Digital Technology Analyst supporting Supply Chain Procurement processes across SAP ERP Systems (APEX and PRISM), including process design, SAP software configuration, system testing, end user training, production system support, and SAP ALE/IDoc processing.
• Partner with Business Unit user groups to coordinate user requests, support user acceptance testing, and maintain enterprise support materials.
• Create functional specifications for system changes.
• Communicate regularly with leadership on status, needs, and resource requirements.

Qualifications

• Typically requires a University Degree or equivalent experience and minimum 8 years prior relevant experience, or an Advanced Degree in a related field and minimum 5 years experience.
• Experience troubleshooting complex technical issues and leading cross-functional resolution efforts.
• Experience supporting integrated technology solutions across multiple stakeholder groups.
• Experience working with Microsoft Excel, Word, PowerPoint, and Teams.

Requirements

• Familiarity with additional SAP solutions, including S/4HANA Procurement processes, SAP Fieldglass (including ASAPIO & BTP), and SAP Ariba.
• Experience with SAP BW/BI reporting.
• Familiarity with Agile software development methodologies.
• Demonstrated ability to build and maintain strong partnerships with remote teams and customers.
• Strong written and verbal communication skills; experience supporting distributed or remote teams.
• Highly organized, proactive, and able to manage multiple priorities independently.

Benefits

• Robust total rewards package with compensation
• Healthcare, wellness, retirement, and work/life benefits
• Career development and recognition programs
• Parental (including paternal) leave
• Flexible work schedules
• Achievement awards
• Educational assistance
• Child/adult backup care