[Hiring] LTSA Manager @Canadian Solar Inc.

Role Description

The LTSA Service Manager will be responsible for managing the execution of Long-Term Service Agreements (LTSA's) for BESS projects. This will include:

• Negotiating and executing Head LTSA's with the client/owner.
• Negotiating and executing Sub-LTSA's with service providers and equipment suppliers.
• Achieving capacity and availability guarantees.
• Managing spare parts and warranty claims.

The successful candidate must be comfortable in a fast-paced, entrepreneurial environment with varying priorities and assignments, as well as demanding timelines. Experience with renewable power generation, project management, and O&M is essential. The successful candidate must be customer-focused with excellent interpersonal skills and experience in a supplier service environment.

Qualifications

• Educational background in Engineering or a related discipline.
• At least 5 years' experience in account management in renewable power generation or service environment that includes electrical, controls, and network communication systems.
• Strong negotiation, facilitation, risk management, and consensus-building skills.
• Knowledge of general and national codes, medium voltage power systems, and photovoltaic or Energy Storage system applications is an asset.
• Excellent verbal and written communication skills and the ability to interact professionally and influence positively a diverse group of executives, managers, and subject matter experts.
• Proven ability to prioritize, manage multiple projects, and execute in a fast-paced and dynamic environment with a strong ownership mentality.

Requirements

• Lead the negotiation of LTSA's with the client/owner and Sub-LTSA's with service providers.
• Prepare and review detailed scopes of work for service providers and equipment suppliers.
• Ensure that sites are operated in accordance with contractual requirements including achieving capacity and availability guarantees.
• Manage service providers and equipment suppliers ensuring maintenance requirements are being completed to maintain equipment uptime in accordance with contractual obligations and manufacturers specifications.
• Recommend opportunities to improve operational efficiencies.
• Review and approve maintenance reports.
• Analyze performance data determining root cause and performance trends.
• Assist with preparation of monthly reports to client/owner and present performance metrics and KPI's.
• Build, develop, and grow any business relationships vital to the success of the project.
• Serve as the primary client-facing representative, attending client meetings and managing queries.

Benefits

• Compensation: $120,000 - $170,000 + annual bonus (paid in local currency).
• Flexible work options to support employees' well-being.