[Hiring] Liability Claims Specialist @Holmes Murphy Insurance

Role Description

Step into a role where your client service expertise makes a meaningful impact. We are looking to add a Liability Claims Specialist to join our Creative Risk Solutions team. Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients.

• Review coverage for commercial auto and general liability claims.
• Adjudicate claims, investigate bodily injury/liability claims, and negotiate settlements using "Best Practices for Claims."
• Maintain accurate loss information and establish/maintain reserves within authority.
• Research and respond to questions and complaints from insureds, claimants, agency partners, and carriers.
• Monitor and control litigated claims, ensuring timely responses and protection of insureds' and carriers' interests.
• Participate in claim reviews and Risk Control Workshops.
• Identify and pursue subrogation and report fraud when applicable.
• Train and mentor Liability Claims Specialists I and II.

Qualifications

• Education: High school diploma; college degree preferred. Technical designations encouraged, such as AIC and CPCU.
• Licensing: Active state specific adjusters license required or the ability to acquire license within three months of hire.
• Experience: 5+ years of adjusting property and casualty claims. Prior agency involvement preferred.
• Skills & Technical Competencies:
  • Knowledge of both general and auto liability coverages, claims processing procedures.
  • Ability to perform complex mathematical calculations.
  • Ability to learn multiple state insurance regulations and pass state licensing exams.
  • Understand and apply claims principles, practices, and insurance coverage interpretation for consulting, evaluating, and resolving claims.
  • Contributes to workflows while utilizing resources to deliver a world-class client experience and ensure compliance.
  • Fosters relationships by understanding relevant parties, prioritizing problem-solving, and collaborating to deliver impactful solutions.

Benefits

• Paid Parental Leave and supportive New Parent Benefits.
• Company paid continuing Education & Tuition Reimbursement.
• 401k Profit Sharing.
• Generous time off practices in addition to paid holidays.
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities.
• Inclusion & Belonging Programs.
• Consistent merit increase and promotion opportunities.
• Discretionary bonus opportunity.

Company Description

Creative Risk Solutions is a leading provider of innovative risk management solutions. We specialize in delivering customized claims management, loss control, and risk consulting services to our clients. Our team is dedicated to excellence, integrity, and creating value for our clients through proactive risk management strategies.