[Hiring] Disability Claims QA Specialist @Dane Street, LLC

Role Description

Dane Street is seeking highly motivated candidates to join our team as a Disability Claims QA, specializing in Long Term Disability (LTD) and Short-Term Disability (STD). We offer an exciting work environment, competitive compensation, and strong growth potential.

As a Disability Claims QA, you will leverage your expertise in short-term and long-term disability claims to review and ensure the accuracy and completeness of reports accompanying medical records. You will communicate with physician reviewers and their teams to ensure clarity of information, address all posed questions, and meet client deadlines.

Key Responsibilities:

• Assess the quality of physician reports, ensuring they meet all client and jurisdictional standards specific to long-term disability claims.
• Verify that the claims support the physicians' determinations in long-term disability claims.
• Read and apply policy guidelines and healthcare terminology, determining when criteria for long-term disability are met.
• Provide strong customer service by working closely with clients on a case-by-case basis to deliver complete, timely, and error-free quality assurance for long-term disability cases.
• Manage and provide oversight for complex long-term disability cases requiring additional review prior to returning to the client.
• Serve as an additional level of QA for cases with quality issues, utilizing clinical claims knowledge specific to long-term disability.
• Participate in other duties and special projects, as assigned, based on business needs.

Qualifications

• An Associate’s Degree or Bachelor’s Degree is preferred.
• 5+ years of claims experience, preferred.
• Disability experience required.
• Business experience in a healthcare and/or insurance setting is preferred.
• Must work with a sense of urgency and meet deadlines.
• Must be self-motivated, with a strong drive for performance excellence.
• Excellent written and verbal communication skills are required.
• Proficiency in navigating a variety of computer programs (Experience with Google Chrome, Gmail, Docs, Sheets, etc. is a plus).
• Attention to detail REQUIRED.

Requirements

• Present exceptional communication skills with a clear understanding of company business lines.
• The ability to apply critical thinking, manage time efficiently and meet specific deadlines.
• Computer literacy and typing skills are essential.

Benefits

• Comprehensive benefits package including health insurance, retirement plans, and performance bonuses.
• Medical, dental, and vision coverage for you and your family.
• Voluntary life insurance options for you, your spouse, and your children.
• Other voluntary benefits including hospital indemnity, critical illness, accident indemnity, and pet insurance plans.
• Basic life insurance, short-term disability, and long-term disability coverage at no cost.
• Generous paid time off policy.
• 401k plan with a company match.
• Apple equipment and a media stipend for remote workspace.