[Hiring] Liability Claims Adjuster @CCMSI

Role Description

CCMSI is seeking an experienced Liability Claims Adjuster to investigate, evaluate, negotiate, and resolve liability claims across multiple commercial accounts and jurisdictions. This is a claims adjuster role responsible for managing a diverse portfolio of low, moderate, and high-complexity liability claims from first notice through resolution. This position supports multiple client programs, including:

• Utility and energy-related operations
• Gas company exposures
• Amusement park and entertainment operations
• Other commercial liability accounts

The ideal candidate will thrive in a fast-paced environment, possess strong claims handling expertise, demonstrate exceptional customer service skills, and be comfortable managing claims across multiple jurisdictions with varying levels of complexity and litigation exposure.

Qualifications

• Liability claims handling experience.
• Experience and confidence handling attorney-represented, complex, and litigated files.
• Exposure to significant injury claims involving fractures, surgeries, traumatic brain injuries, or other serious bodily injury allegations is preferred.
• Active adjuster license in at least one applicable jurisdiction or a reciprocal home-state adjuster license that supports obtaining additional state licenses (Texas, Oklahoma, California, Georgia, Connecticut, Idaho, Iowa, New Hampshire, Kentucky, Arizona, and Nevada).
• Strong investigation, evaluation, negotiation, and claim management skills.
• Ability to manage claims of varying complexity.
• Effective verbal and written communication skills.
• Strong customer service skills.
• Ability to work during CCMSI core business hours.

Requirements

• Experience handling litigated claims.
• Experience working across multiple jurisdictions.
• Multi-line liability claims experience.
• Experience managing claims for multiple client accounts.
• NY Adjusters license is a huge plus.
• Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required.

Benefits

• 4 weeks of paid time off that accrues throughout the year in accordance with company policy + 10 paid holidays in your first year.
• Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance.
• Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP).
• Career growth: Internal training and advancement opportunities.
• Culture: A supportive, team-based work environment.