[Hiring] Lead Salesforce Admin @CodeRoad

Role Description

Engagement Type: Contractor (9-Month Project | Target Start: December 1st)

• Lead Technical Migration Execution:
  • Drive the technical transition strategy from legacy Salesforce environments to ServiceNow, serving as the primary bridge and subject matter expert across platforms.
• Audit & Inventory Analytics:
  • Conduct a full, comprehensive inventory and dependency assessment of 1,000+ custom dashboards, data models, and recurring (daily, weekly, monthly) reports across multi-brand implementations.
• Manage Re-Platforming Roadmap:
  • Architect and prioritize the systematic migration, consolidation, or sunsetting of analytics assets into ServiceNow Reporting and Performance Analytics.
• Guide Upskilling & Cross-Training:
  • Leverage platform administration expertise to participate in structured ServiceNow cross-training while leading technical standardizations for reporting across all implementation brands.
• Collaborate with Stakeholders:
  • Direct daily synchronization with U.S. client leadership to ensure business continuity, data integrity, and zero loss of mission-critical reporting visibility during the 9-month transition lifecycle.

Qualifications

• Salesforce Administration Expertise:
  • Strong track record as a Senior or Lead Salesforce Administrator with deep experience building, optimizing, and auditing large-scale custom dashboards, reports, and underlying data structures.
• Migration & Inventory Acumen:
  • Proven ability to manage massive report inventories (1,000+ assets), identifying redundant metrics, streamlining queries, and preparing legacy systems for enterprise platform shifts.
• ServiceNow Aptitude:
  • Familiarity with or high readiness to upskill into ServiceNow ecosystem reporting modules, ITSM, or Performance Analytics during the onboarding phase.
• Technical Ownership & Leadership:
  • Strong autonomy to run audit frameworks, make operational recommendations, and ensure continuous technical execution with minimal supervision.
• Communication & English Fluency:
  • Fluent/Advanced English communication skills (written and verbal) for seamless collaboration with North American client leadership and engineering teams.

Benefits

• USA Contractor / 100% Remote
• Competitive Pay (USD)
• Holidays Off & Paid Time Off
• Health insurance assistance program
• Opportunity to work with high-growth US-based companies and cutting-edge tech stacks.