[Hiring] Lead Manager VA @Scale Virtually

Role Description

We are looking for Virtual Professionals based in the Philippines. This is a fully remote Lead Manager VA (Seller Lead Management & Follow-Up) position. Applications with an introduction video attached will be prioritized. Due to the fully remote nature of this role, it is important that candidates are comfortable communicating on video calls.

Fast Lane Real Estate is hiring a Lead Manager VA to own the day-to-day follow-up and organization of inbound-generated seller leads. You will own and manage a lead pipeline, working leads through warm outbound calls, texts, and emails; re-engaging older or previously unresponsive opportunities; nurturing sellers who are not yet ready; and identifying leads that are ready to be handed to the CEO or acquisitions team.

Your work starts after a lead enters the database: you determine what follow-up is due, contact the lead, document the interaction in REsimpli, update the appropriate task and status, establish the next action, and continue working the opportunity until it moves forward, remains in nurture, or requires escalation.

This role requires strong, confident phone communication. You must be patient with sellers, communicate with empathy, build rapport with property owners, and remain persistent without making conversations feel transactional or rushed. You will also work with AI-supported tools and automated workflows, including reviewing outputs and call scores and identifying leads or activities that require manual intervention. Direct AI experience is helpful but not required—you must be comfortable learning and working within AI-supported processes.

This is not a role for someone who needs daily task-by-task direction or who considers a completed call enough without keeping the CRM accurate. You are expected to independently monitor your pipeline, follow up when action is due, and recognize when a lead or workflow requires attention.

Qualifications

• Proven experience in lead management, inside sales, sales development, or customer follow-up.
• Strong, confident phone communication with the patience, empathy, and rapport-building ability required to speak with property owners.
• Demonstrated ability to consistently nurture leads across multiple follow-up attempts rather than abandoning opportunities after one or two contacts.
• CRM experience involving pipeline management, notes, tasks, and follow-up tracking.
• Strong written and verbal English communication.
• Neutral or highly understandable English accent.
• Strong organization and time management.
• Comfortable working with AI-supported tools and automated workflows.

Requirements

• Must be comfortable owning and managing a lead pipeline, including CRM notes, tasks, follow-ups, lead status, and next actions.
• Ability to manage multiple leads, follow-ups, and communication threads independently without daily task-by-task direction.
• Ability to recognize when a lead should continue in nurture, requires another follow-up, or is ready for acquisitions-level escalation.
• Strong accountability, reliability, honesty, and integrity.
• Ability to take ownership of assigned leads and follow through until the required next action is completed.

Benefits

• Paid Time Off
• HMO
• Fully Remote Work

Position Details

• Work Structure: Fully Remote Contractor
• Work Hours: US-aligned work hours
• Environment: Performance-driven, async-first
• Initial Focus: Warm outbound lead follow-up, lead nurturing, CRM management, and pipeline follow-through
• Future Scope: Backup inbound call coverage and expanded seller-facing responsibilities as performance and training support readiness
• Reporting: CEO / designated acquisitions team

Application Instructions

To apply, submit your resume, a 1–2 minute intro video, and your response to the scenario below.

• Intro Video: Briefly introduce yourself and highlight your experience with lead management, sales follow-up, CRM systems, and customer communication.
• Scenario: You have 30 active seller leads in REsimpli. Five have overdue follow-ups, three are historical leads, two appear to have been missed by automation, and one seller may be ready to move forward. In 5–8 bullet points, explain:
  • How you would prioritize the leads.
  • What you would check before contacting them.
  • What you would document in REsimpli.
  • What you would escalate and why.

Applications missing the intro video or scenario response may not be considered.