[Hiring] Lead Jira Admin @Photon

Role Description

We are seeking an experienced Senior Jira Administrator professional to design, build, and maintain enterprise-grade solutions across the Atlassian platform. You will play a critical role in translating business needs into technical solutions that drive efficiency, collaboration, and innovation across the organization.

Responsibilities

• System Design and Configuration
  • Design, build, and maintain scalable solutions across Atlassian products to support enterprise workflows.
  • Translate business and user requirements into effective system configurations, automations, and dashboards.
  • Develop and maintain comprehensive system architecture documentation, blueprints, and standards.
  • Ensure platform stability, performance, and alignment with organizational goals.
• Integration and Automation
  • Integrate Atlassian tools with enterprise platforms including M365, CI/CD pipelines, and other business systems.
  • Build and maintain automation solutions using native Atlassian tools, APIs, and scripting (Python, PowerShell, REST, etc.).
  • Continuously identify opportunities to streamline processes through intelligent automation.
  • Support API development and maintenance for seamless cross-platform connectivity.
• Collaboration and Stakeholder Engagement
  • Partner with product owners, project managers, and technical leads to gather and refine system requirements.
  • Provide expert guidance on Atlassian capabilities, industry best practices, and governance frameworks.
  • Communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders.
  • Act as a trusted advisor on platform strategy and continuous improvement initiatives.

Qualifications

• Proven experience administering and configuring Atlassian products (Jira Software, Jira Service Management, Confluence).
• Strong understanding of workflows, custom fields, permission schemes, and automation rules.
• Demonstrated experience integrating Atlassian with external tools and platforms using APIs and scripts.
• Familiarity with enterprise IT environments, including identity management, change control, and governance.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and stakeholder management abilities.
• Ability to think systematically and balance technical precision with user experience.

Desirable Skills

• Experience with scripting languages (Python, PowerShell, Groovy).
• Knowledge of ITIL, ITSM frameworks, or Agile methodologies.
• Atlassian certifications (ACP-100, ACP-200, or equivalent).
• Experience with version control, CI/CD tools, and DevOps practices.
• Understanding of enterprise security, compliance, and data protection requirements.