[Hiring] Lead Epic ClinDoc Analyst @Cynet Systems

Role Description

Lead implementation, enhancement, and support activities for Epic ClinDoc, Orders, and Stork applications across healthcare workflows and teams.

• Lead implementation, enhancement, and support activities for Epic ClinDoc, Orders, and Stork applications.
• Gather and analyze clinical, operational, and business requirements from healthcare stakeholders.
• Configure and maintain clinical documentation templates, flowsheets, SmartForms, SmartTexts, SmartPhrases, and nursing workflows.
• Design and optimize provider order entry (CPOE) workflows for medications, laboratory, radiology, and ancillary services.
• Configure order sets, preference lists, protocols, clinical decision support tools, alerts, and documentation standards.
• Support Epic Stork workflows including labor and delivery, obstetric care, fetal monitoring, postpartum care, and newborn documentation.
• Collaborate with physicians, nurses, pharmacists, care teams, and operational leaders to improve clinical workflows.
• Partner with Pharmacy, Willow, Radiant, Beaker, Grand Central, Ambulatory, and Revenue Cycle teams to ensure integrated workflows.
• Conduct workflow assessments and recommend Epic best-practice solutions.
• Develop functional specifications, build documentation, workflow diagrams, training materials, and support documentation.
• Lead unit testing, integrated testing, system testing, regression testing, and user acceptance testing.
• Support go-live planning, cutover activities, hypercare, and production support.
• Troubleshoot application issues and coordinate resolution with cross-functional teams.
• Support Epic upgrades, optimization initiatives, and new feature implementations.
• Mentor junior analysts and provide knowledge transfer to support teams.

Qualifications

• Bachelor's degree in Healthcare Informatics, Nursing, Information Technology, Computer Science, or related discipline.
• 8+ years of healthcare IT experience with Epic implementation and support projects.
• Epic ClinDoc Certification (Mandatory).
• Epic Orders Certification (Mandatory).
• Epic Stork Certification (Preferred/Highly Desirable).
• Strong understanding of inpatient clinical workflows and clinical documentation processes.
• Experience configuring nursing documentation, assessments, flowsheets, and care plans.
• Experience supporting CPOE, order management, clinical decision support, and interdisciplinary workflows.
• Knowledge of obstetrics, labor and delivery, postpartum, and neonatal care workflows.
• Strong stakeholder engagement, facilitation, and communication skills.
• Experience conducting workflow assessments and solution design sessions.
• Experience working with Canadian healthcare organizations is preferred.