[Hiring] Lead Consultant, Front Office @Ridgeline

Role Description

As a Lead Consultant on the Front Office team, you'll play a central role in helping asset managers and wealth managers bring traders and portfolio managers onto Ridgeline's platform — guiding clients through discovery, configuration, and go-live for the systems that power their day-to-day trading. This is a chance to help shape a growing part of our business, working directly with client stakeholders on some of the most complex and highest-visibility work our platform supports.

What success looks like:

• At 6 months, you're a capable resource on a live project: comfortable in Ridgeline configuration, Ridgeline workflows, and front-office workflows end to end.
• By 12 months, you independently own the full project lifecycle, from discovery through go-live.

What you'll do:

• Own front-office implementation workstreams for Ridgeline client projects end-to-end, from discovery through go-live.
• Configure Ridgeline tenants, translating client workflows into system setup and client-facing education.
• Partner with sales and delivery to support pipeline projects, including smaller, quick-turnaround engagements.
• Troubleshoot and resolve time-sensitive issues during go-live hypercare, escalating when appropriate.
• Absorb client feedback, including the tough kind, and relay it constructively to the product team.
• Share project context and learnings with teammates so the team avoids knowledge silos.

Qualifications

• Front office, trading, portfolio management, or investment operations experience — buy-side, broker-dealer, or vendor implementation background.
• Genuine intellectual curiosity: you enjoy digging into the "why" behind a new client's workflows and are motivated to keep learning rather than relying on what you already know.
• Genuine comfort with ambiguity and a constantly evolving product, not a need for a fixed, unchanging process to execute against.
• A track record of balancing independent ownership with proactive team communication.
• Strong client-facing communication skills, including the ability to receive and act on direct feedback professionally.

Requirements

• (Optional) Bonus Points: Wealth management domain exposure.
• Prior experience in a smaller, fast-paced company environment.

Benefits

• The cash compensation amount for this role is targeted at $143,000-$179,000 OTE.
• Final compensation amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amount listed above.
• Opportunities for advancement in your career and the ability to make a true impact on the product.
• Participation in our Company Stock Plan subject to the applicable Stock Option Agreement.
• Unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans.