[Hiring] Lead Business Analyst @World Food Programme

Role Description

The World Food Programme (WFP) is seeking an experienced and qualified Lead Business Analyst to support the continued development and delivery of business services and adoption of corporate Identity Management (IDM) solutions. The Business Analyst will be responsible for:

• Providing direct support to Country Offices to design business processes, implement assurance controls and standard operating procedures related to IDM & Delivery.
• Performing country office assessments and business process mapping to identify current gaps and needs.
• Meeting with key stakeholders to gather, document and prioritize business requirements.
• Ensuring overall excellent service provision, end-user, and client satisfaction to Country Offices and the people we assist.

Qualifications

• Proficiency in drafting business requirements and designs of business processes for IDM & Delivery.
• Experience in coordinating with Country Offices in the design and setup of key business processes and digital roadmaps for operational systems.
• Ability to lead assessments to implement best practices, assurance controls, and enhance operating procedures.
• Experience in leading the scale-up and expansion of IDM & Delivery services globally.
• Capability to oversee corporate systems integrations and testing.
• Experience in planning and facilitating pilots of digital systems.

Requirements

• Lead the elaboration, validation, and documentation of high-level business requirements and functional specifications.
• Lead the vision, development, packaging, and scale-up of the Anomaly detection and AI analytics Service.
• Engage proactively with Country Offices related to standard operating procedures and best practices.
• Implement the global anomaly, data, and deduplication work in line with the vision on Next Generation IDM solutions.
• Develop IDM guidance, Standard Operating Procedures (SOPs), and assurance controls.
• Coordinate with WFP TEC Division and other relevant Supply Chain units.
• Guide the prioritization of new features and product roadmaps for corporate systems.
• Perform root-cause analysis of structural Country Office issues related to IDM, delivery, and reconciliation.
• Lead strategic partnerships that encourage innovation.
• Deploy on mission as needed to provide field support and deliver trainings.

Benefits

• WFP is a 2020 Nobel Peace Prize Laureate.
• Highly inclusive, diverse, and multicultural working environment.
• Investment in personal & professional development through training, accreditation, coaching, and mentorship.
• Exciting career opportunities across various country, regional, and global offices.
• Attractive compensation package.