[Hiring] Kpelle Interpreter @LanguageLine Solutions

Role Description

As a Kapelle Phone Interpreter , you will be responsible for:

• Handling calls on demand and rendering the meaning of conversations between Kapelle and English speakers.
• Breaking communication barriers across various industries including Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.
• Processing information quickly and concisely while recognizing sensitive cultural differences.
• Maintaining professionalism and courtesy at all times, using appropriate terminology and understanding common industry procedures.
• Conducting interpretation sessions that may involve simple or complex, technical or non-technical subjects.
• Working from a home-office in a quiet and secure environment.

Qualifications

• Fluency in Kapelle and English, with an understanding of associated cultural dynamics.
• Ability to provide cultural competency and assess regional and accent differences.
• Excellent listening, retention, and note-taking skills for high accuracy during interpretation.
• Ability to remain neutral and objective during sensitive conversations.
• Education or work experience in language-related fields preferred.
• Must be at least 18 years of age and legally authorized to work in the United States.
• High school diploma or equivalent.
• Ability to read and write the requested languages is highly preferred.

Requirements

• Dedicated personal device for business purposes (Desktop/Laptop/Tablet/Smartphone).
• High-speed Internet connection with specific speed requirements.
• Access to a quiet space free from background noise or distraction.
• Must be able to operate a keyboard and mouse and remain stationary in front of a computer for the majority of the workday.
• Must have sufficient manual dexterity to type or write and be able to lift up to 26 lbs.

Benefits

• Employee Referral Program.
• Advancement opportunities within the organization.
• Interpreter support.
• An inclusive and diverse work environment.