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Jira Task Controller
@WhiteTech
[Hiring] Jira Task Controller @WhiteTech
Mar 26, 2025 - WhiteTech is hiring a remote Jira Task Controller. 💸 Salary: competitive compensation package. 📍Location: Europe, UK, Ukraine, Switzerland, Georgia, Turkey, Montenegro, Armenia, Moldova.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
Your key responsibilities include:
-
Time Logging Control and Analysis
- Monitoring: Continuously track how employees and teams log their working hours in Jira.
- Analysis: Identify deviations from established standards, analyze trends, and prepare reports with insights for PM/HoD.
- Communication: Provide recommendations to project PMs/HoDs and individual employees on adjusting time logging processes.
-
Dashboard and Report Management
- Report Development: Create regular and ad-hoc reports based on various parameters (time, projects, teams, tasks, etc.).
- Dashboard Customization: Configure and optimize dashboards for convenient display of key performance indicators.
- JQL Queries: Use JQL to extract detailed analytics and create custom queries tailored to team needs.
- Financial & Utilization Reports: Generate reports on team utilization, profitability, and GM tracking.
-
Jira Process Optimization and Automation
- Jira Configuration: Implement and adjust system settings (workflows, fields, access rights) in line with business requirements.
- Automation: Develop and implement automation solutions to simplify routine processes, reduce manual work, and enhance productivity.
-
Data Analysis & Excel Reporting
- Pivot Tables & Advanced Excel Reporting: Work with pivot tables, create detailed reports, and analyze data for management insights.
- Utilization & Profitability Tracking: Monitor team utilization rates, project profitability, and provide financial performance analysis.
-
Documentation
- Develop and update documentation regulating Jira operations, time logging standards, and reporting guidelines.
-
Data Quality Control and Continuous Improvement
- Quality Monitoring: Ensure the accuracy and relevance of data entered into the system and promptly identify deficiencies.
- Process Improvement: Track the effectiveness of implemented changes, gather user feedback, and propose new solutions to optimize workflows.
- Performance Analytics: Define key performance indicators (KPIs) and develop strategies to improve them in collaboration with relevant teams.
Qualifications
- Experience working with Jira (preferably as an administrator, analyst, or process manager).
- Deep understanding of time tracking principles and workload management in project teams.
- Skills in creating and configuring dashboards, reports, and JQL queries for analyzing team and project performance.
- Experience in implementing Jira automation.
- Knowledge of Agile methodologies (Scrum, Kanban) and project management principles.
- Experience with Jira Service Management and SLA configuration is an advantage.
- Experience configuring Jira Workflows, Custom Fields, and Permission Schemes.
- Strong Excel skills (pivot tables, formulas, data analysis, financial reporting).
- Experience in preparing detailed utilization and profitability reports.
- Ability to create and update documentation, including time logging and reporting standards.
- Strong analytical thinking, attention to detail, and ability to work with large data volumes.
Requirements
- Our recruitment process typically follows these stages:
- Application screening
-
Interview Stages (2-3 weeks):
- Prescreening call (40 min)
- Final Interview with OM (60 min)
- Job Offer
- Referrals: Employment and Background Check
Benefits
- Competitive compensation package (commensurate with your experience)
- Access to paid corporate English lessons (through Preply)
- 19 business days of flexible Paid Time Off (PTO)
- Fully remote work with flexible hours (within the CET time zone) from any location of your choice
- Values-driven culture with a friendly and supportive work environment
- Opportunity to regularly participate in conferences and community events as both a participant and contributor
- Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency
- Embrace the opportunity to develop your skills in a cutting-edge fintech environment.
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️
| 📍 | Be aware of the location restriction for this remote position: Europe, UK, Ukraine, Switzerland, Georgia, Turkey, Montenegro, Armenia, Moldova |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
All others
All others
|
Salary
💸
competitive compensation package
|
Remote
Location
Europe, UK, Ukraine, Switzerland, Georgia, Turkey, Montenegro, Armenia, Moldova
|
|
Job Type
full-time
|
Posted
Mar 26, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Europe, UK, Ukraine, Switzerland, Georgia, Turkey, Montenegro, Armenia, Moldova |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
