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IT Operations Lead @1848 Ventures

[Hiring] IT Operations Lead @1848 Ventures

Feb 19, 2025 - 1848 Ventures is hiring a remote IT Operations Lead. đź’¸ Salary: competitive salary, performance incentives. đź“ŤLocation: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

We are seeking an IT Leader to champion all aspects of our business IT operations—from defining policies and streamlining support processes to managing end-user computing.

  • Provide hands-on support while optimizing our cloud-based systems (email, communications, collaboration tools, etc.)
  • Establish right-sized security and access policies
  • Build and execute repeatable frameworks for hardware procurement, mobile device management, and laptop and end user technical support
  • Build and maintain foundational IT processes that empower our team and accelerate our growth
  • Prior experience in an early-stage startup or high-growth company is highly valuable

What You’ll Do

  • Develop, document, and enforce right sized policies for security, access control, data management, hardware acquisition, mobile device management, and software usage
  • Implement and maintain security hardening across endpoints, cloud services, SaaS applications, and patch management
  • Provide remote first and second-level technical support and troubleshooting for Google Workspace and other company software
  • Evaluate, select, and manage external technical support vendors and IT service providers
  • Oversee and optimize the cloud-based systems used for day-to-day operations
  • Establish and execute best practices for user access management, authentication, and security monitoring
  • Create and manage a centrally coordinated end-user computing strategy
  • Develop a responsive support model for internal IT issues
  • Work closely with internal stakeholders to understand their technology needs
  • Identify opportunities to automate and streamline IT processes
  • Lead initiatives to mitigate cybersecurity risks and develop disaster recovery and business continuity plans
  • Act as the go-to expert for IT-related challenges
  • Establish training programs and documentation for employees
  • Standardize IT processes to improve efficiency and minimize downtime
  • Report to executive leadership on the current status and planning for security controls and technology improvements

Qualifications

  • Strong blend of strategic vision and tactical expertise
  • Experience designing and executing IT policies and processes
  • Experience working in early-stage startups or high-growth environments
  • Understanding of cybersecurity risks and best practices
  • Ability to manage cloud-based business systems
  • Capability to develop solutions with limited resources
  • Excellent collaboration skills with cross-functional teams
  • Experience in building foundational IT frameworks

Why Join Us?

At 1848 Ventures, technology plays a crucial role in shaping our success. As our IT Leader, you’ll have the opportunity to drive impactful change, optimize operations, and lead IT innovation in a dynamic, entrepreneurial environment.

We offer a culture of collaboration, continuous learning, and forward-thinking technology adoption—making this an ideal role for an IT professional who wants to make a real difference.

Travel & Work Environment

This role is remote or hybrid, depending on your location. Occasional travel may be required for team collaboration, IT assessments, and technology implementation projects.

Compensation & Benefits

We offer a competitive salary, performance incentives, and a robust benefits package, including professional development opportunities.

EQUAL OPPORTUNITY EMPLOYER

1848 Ventures celebrates diversity and is committed to inclusion. All qualified applicants receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, or status as a protected veteran.

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Back to Remote jobs  >   All others
IT Operations Lead @1848 Ventures
All others
Salary đź’¸ competitive salary, performance incentives
Remote Location
USA
Job Type full-time
Posted Feb 19, 2025
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️
đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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