[Hiring] International Rate Specialist @BCD

Role Description

We are seeking an experienced International Rates Specialist to join our travel operations team. The ideal candidate will have extensive knowledge of Sabre GDS, airline fare rules, ticket exchanges, refunds, and tariff interpretation. This role is responsible for ensuring accurate ticket issuance and providing expert support to travel consultants and customers.

• Issue, reissue, and void airline tickets through Sabre GDS.
• Process voluntary and involuntary ticket exchanges according to airline policies and fare rules.
• Handle ticket refunds and ensure compliance with carrier regulations.
• Interpret and apply complex airline fare rules, tariffs, penalties, and restrictions.
• Calculate additional collections, residual values, refund amounts, based on customer travel policy.
• Review and resolve ticketing discrepancies and audit findings.
• Support travel consultants with fare construction, routing validation, and ticketing-related inquiries.
• Maintain accurate documentation of all ticketing transactions.
• Stay current on airline policies, industry regulations, and GDS updates.
• Ensure compliance with company procedures and quality standards.

Qualifications

• Experience functioning in high volume situations.
• Demonstrated competency in MS Excel.
• Excellent time-management and organization skills.
• Knowledge of GDS Sabre.

Benefits

• Flexible working hours and work-from-home or remote opportunities.
• Opportunities to grow your skillset and career.
• Work at the forefront of travel technology and help shape the future of business travel.
• Generous vacation days so you can rest and recharge.
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools.
• Travel industry professional perks and discounts.
• An inclusive work environment where diversity is celebrated.
• Work From Anywhere opportunity for 60 days per year.