[Hiring] Intern, Regional Business Operations Team @American Heart Association

Role Description

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us. The American Heart Association’s Internship Program provides college students an opportunity for hands-on experience in various facets for individuals interested in gaining work experience with a non-profit, voluntary health organization.

We have an exciting opportunity for an intern on our Regional Business Operations Team. As an intern supporting our Business Operations functions, you will play a key role in driving success with:

• Legal data management
• Donor event management systems
• Finance processing
• Updating SharePoint sites

Your responsibilities will include a variety of tasks that contribute to the planning, execution, and follow-up of these behind-the-scenes operational functions.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as training and support locally and through our National Center.

#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally.

Internship Overview:

• Time Commitment: 20-25 hours per week
• Internship Duration: 1/25/27-5/7/27
• Location: Remote within the Central Time Zone
• Salary: $23.00 per hour

Internship Outcomes:

• Gain important and practical job skills to be successful in a non-profit environment.
• Opportunity to explore a career-path with a reputable voluntary health/service organization.
• Complete an internship that enriches your academic and professional resume as well as enriching your personal life by making a difference in the lives of others.

Responsibilities

• Event Contracts & Legal Documentation
  • Support processing of local event contract backlog.
  • Enter contract details into Optimus and assist with tracking legal documentation.
• Data & Reporting
  • Enter guest lists, table assignments, and bidder paddle information into Greater Giving.
  • Assist with pulling event-related reports and organizing data to monitor progress and outcomes.
  • Conduct weekly data quality checks in Givergy, Luminate, Salesforce, and Tableau.
• Finance Processing
  • Enter event-related documentation and invoices into Salesforce.
  • Assist in preparing Letters of Agreement, Attachment A benefits, and submitting internal proposals.
• Communications & Documentation
  • Collaborate with regional leads to design graphics for event materials.
  • Help update and create standard operating procedures (SOPs) in partnership with department leads.
  • Maintain and update SharePoint resources with current documentation.
  • Create short training videos to support onboarding and process education.
• Administrative & Operational Support
  • Prepare printed materials, assemble thank-you cards, and donation receipts.
  • Support the creation of agendas and materials for monthly operations meetings, weekly departmental meetings, and training sessions.

Qualifications

• Candidates who are seniors or graduate students pursuing a degree in Business, Nonprofit Management, Accounting, Supply Chain Management, Event Management, Legal, or related fields are preferred.
• Experience/interest in Business Management, Data Management and Analytics, Nonprofit Operations, Fundraising Events, or Project Coordination.
• Experience with contract management, invoice processing, or accounts payable preferred.
• Experience with Salesforce or other customer database preferred.
• Ability to multi-task and manage time effectively in a fast-paced, deadline-driven environment.
• Demonstrated excellence in written communication skills.
• Demonstrated skills in effective one-on-one and group communications and comfort with working professionally with all levels of community leaders, volunteers, and staff.
• Effective oral and presentation communication skills.
• Ability to work in a fast-paced, dynamic environment managing multiple priorities involving multiple entities.
• Intermediate to excellent proficiency in MS Word, Excel, Outlook and PowerPoint.
• Basic knowledge of Canva.
• Required Equipment: Reliable WiFi Connection.
• Minimum availability of 25 hrs/wk, M-F between the hours of 8:30am-5pm Central Standard Time.
• Must be legally authorized to work in the United States for any employer without sponsorship, now or in the future. For any roles working remotely, the work must also be performed inside the United States, not in a foreign country.

Benefits

• The job application window is expected to close: October 16, 2026.
• The American Heart Association invests in its people. Visit Rewards & Benefits to see more details.
• Compensation and Performance: Attracting talented, committed interns means offering competitive compensation, ongoing professional development and training, and an environment in which to work and grow.
• Professional Development: You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
• Healthcare Benefits: You will have the opportunity to participate in our Teladoc General Medical and Behavioral Health programs. We also provide access to our Employee Assistance Program (EAP) at no cost as a confidential program designed to assist employees and family members with personal issues that affect their relationships at home or at work.

Company Description

So, are you ready to intern for the largest voluntary health organization dedicated to fighting heart disease, stroke, and other cardiovascular diseases?

The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.