[Hiring] Interim Manager, Expedition Team Scheduling @Travelopia Group ATS

Role Description

We are looking to hire a Manager of Expedition Team Scheduling to join our team! Reporting to our Director, Expedition Staffing, you'll lead end-to-end Antarctic season scheduling - from pre-season planning through in-season adjustments - while supporting a diverse contractor workforce that includes guides, presenters, educators, expedition leaders, and field specialists. This is a unique opportunity to bring your passion for people and polar adventure together, shaping world-class expedition teams that deliver extraordinary guest experiences.

Please note: this is a fixed-term contract position for 18 months, covering for a parental leave.

Responsibilities

• Maintain professional, timely, and effective communication with expedition team members on scheduling, assignments, and operational changes
• Monitor current and future staffing requirements, proactively adjusting schedules to address vacancies, operational changes, and emerging needs
• Analyse operational demands and make sound scheduling decisions that support guest experience, safety, team effectiveness, and commercial objectives
• Build and nurture strong working relationships with Expedition Team members and key stakeholders, including through EL Summits and field and gateway presence where possible
• Lead the Antarctic season scheduling process through all phases - pre-schedule planning, active scheduling, and in-season modifications - and support Arctic scheduling needs alongside the Co-Manager
• Maintain a thorough understanding of industry regulations, certification requirements, and operational standards to ensure compliance across all staffing assignments
• Review sailing schedules and plan deployment blocks based on contract length, product needs, training opportunities, and gateways
• Leverage performance feedback, end-of-season evaluations, Expedition Leader input, and operational insights to inform staffing and scheduling decisions
• Partner with the Manager, Expedition Team Scheduling, to identify recruitment needs, support workforce planning, and lead selection activities for expedition team positions
• Collaborate with the Manager, Expedition Team Development, to support onboarding, training, and the ongoing success of both new and experienced team members

Qualifications

• Proven experience in workforce scheduling, crew planning, recruitment, or talent management
• Proven experience working with seasonal, remote, or contractor-based workforces
• Familiarity with expedition cruise operations and relevant industry certification requirements
• A genuine understanding of and empathy for the realities of working in the field as an expedition team member
• Strong proficiency with Microsoft 365, including Teams, Outlook, Excel, SharePoint, and Microsoft Copilot
• Excellent verbal and written communication skills, with the ability to build effective relationships across a diverse, global contractor workforce
• Strong organisational, planning, and time management skills, with the ability to manage multiple priorities in a fast-paced operational environment

Benefits

• Competitive base salary (CAD $72,000 to $80,000)
• Generous paid time off and birthday day off
• Group-wide travel discounts

Company Description

Quark Expeditions is the leading polar expedition travel company headquartered in Toronto, Canada. We operate cruises to Antarctica and Arctic regions (Greenland, North Canada, Svalbard) on board of 3 modern polar expedition ships - Ultramarine, Ocean Explorer, and World Explorer. Since 1991, Quark has been establishing a tradition of firsts in polar travel: as the first to transit the Northeast Passage with adventure travellers; the first to take travellers to the far side of Antarctica; and the first to circumnavigate the Antarctic continent with guests. Quark Expeditions is part of Travelopia, the world's leading experiential travel business, owned by KKR.