[Hiring] Integrations Lead @Ashby

Role Description

As the Integrations Lead, Partnerships, you’ll report directly to me and be responsible for owning our integration partnerships across inbound, outbound and account management, and being the technical liaison for our Product Managers and Engineering team. This is a highly cross-functional role that requires strong communication and collaboration with Sales, Customer Success, Engineering, Product, and Marketing.

You’ll have the opportunity to be on the front lines of trending HR Tech by speaking to inbound partners and guiding them on the best practices for developing their use case against our APIs.

Success in this role looks like maintaining a strong sense of ownership over the partner experience and prioritizing how we can be helpful, while being direct and clear about our customer-first mindset.

What you’ll do

• Own the inbound integration lifecycle
• Guide partners through the process—from NDA and sandbox access to API documentation, onboarding, testing, and launch
• Set clear expectations, keep work moving, and close the loop thoughtfully when an integration is not the right fit or a current priority
• Connect partners, Product, and Engineering
• Translate partner and customer needs into clear requirements, tradeoffs, and next steps
• Help partners navigate API concepts such as authentication, endpoints, webhooks, data mapping, and workflow design
• Own how integration knowledge reaches Sales, CS, and Support
• Own quality, launches, and strategic partnerships
• Coordinate integration reviews and launch readiness with partners and Product
• Maintain the external integration directory and partner-facing resources
• Manage larger integration relationships
• Represent Ashby externally in partner discovery, technical scoping, roadmap conversations, launches, and post-launch feedback loops
• Optimize current integrations when updates arise
• Improve the operational foundations for scale
• Keep HubSpot and related partnership systems current
• Improve swim lanes, handoffs, SLAs, documentation, reporting, and support paths
• Automate high-frequency, low-variance work while preserving human judgment
• Work directly with the knowledge base team to build out systems for keeping integration documentation up-to-date

Qualifications

• You’ve worked at the intersection of partnerships, product, technology, and customers
• You’re technically fluent enough to understand APIs, authentication, data flows, webhooks, sandboxes, and integration tradeoffs
• You bring strong product and business judgment
• You communicate clearly and write well
• You’re operationally disciplined and improvement-minded
• You care deeply about the customer experience
• You like building the system, not just running it

Requirements

• You want a role focused only on strategy or relationship development
• You’re uncomfortable with technical detail, difficult prioritization decisions, or direct conversations about fit and expectations
• You prefer an established playbook or a single-function role
• You dislike writing, async communication, proactive follow-up, or representing Ashby externally
• You are unable to work across time zones or travel occasionally for partner and team moments
• You get overwhelmed by your inbox
• You dislike being on calls or you’re uncomfortable leading a meeting that includes customer leads, partner leads, and Ashby Product Managers

Interview Plan

• Intro Call with Michelle, Ashby Recruiting - 30 Minutes
• Hiring Manager Interview with Kat - 45 Minutes
• Panel with Hannah - 30 Minutes
• Assignment (written) - 2 hours
• Final Round: Meet the Team - 60 minutes

Benefits

• Competitive salary and equity
• 10-year stock option exercise window
• Unlimited PTO with a strong culture of actually taking time off
• 12 weeks of fully paid family leave (US)
• Generous budget for equipment, software, and office setup
• $100/month learning budget, with conferences covered with manager approval
• Top-tier health insurance for US employees (100% premium covered)