[Hiring] Insurance Product Configurator @JMR Software

Role Description

We are looking for an Insurance Product Configurator with strong insurance knowledge, practical experience in insurance product and policy administration systems, and a sound understanding of insurance data. The successful candidate will be responsible for configuring and maintaining insurance products, translating product specifications and business requirements into accurate system configuration, and validating that configured products operate correctly. This is a hands-on role requiring a combination of insurance domain knowledge, product configuration, data analysis, testing, and technical problem-solving skills.

Duties & Responsibilities

• Configure and maintain insurance products, including:
  • Benefits and cover options
  • Eligibility criteria
  • Rates and premiums
  • Fees and commissions
  • Business rules and product parameters
• Translate product specifications, policy wording, rate tables, and business requirements into accurate system configuration.
• Analyse how product configuration impacts:
  • Quotations
  • Policy administration
  • Premium collections
  • Claims
  • Reporting
  • Financial transactions
• Review and analyse insurance data to identify inconsistencies, gaps, or missing information and clarify requirements with the relevant business stakeholders.
• Configure and validate insurance products against agreed specifications and requirements.
• Test configured products using representative business scenarios, including:
  • Premium calculations
  • Benefit limits
  • Eligibility rules
  • Policy changes
  • Endorsements
  • Renewals
  • Cancellations and lapses
• Investigate configuration issues and determine whether the root cause is a configuration error, data issue, or software defect.
• Support demonstrations, UAT, and the resolution of product configuration queries.
• Work closely with Business Analysts, functional teams, core development, testing, and data migration teams.
• Document configuration changes, requirements, rules, and testing outcomes.
• Assist with troubleshooting and resolving configuration-related issues.
• Ensure configuration is accurate, consistent, and aligned to approved product specifications.

Qualifications

• Relevant tertiary qualification in IT, Business Analysis, Insurance, Finance, or a related field would be advantageous.
• Relevant experience in insurance systems, product configuration, or policy administration.
• Strong Life Insurance / Long-Term Insurance knowledge.
• Hands-on experience with insurance product or system configuration.
• Good understanding of insurance data and policy administration processes.
• Strong Excel skills.
• SQL and JIRA experience advantageous.

Requirements

• Strong insurance industry knowledge, with Life Insurance / Life Assurance experience highly desirable.
• Practical understanding of insurance products and policy administration.
• Understanding of the insurance policy lifecycle, including:
  • Quotations
  • New business
  • Underwriting
  • Endorsements
  • Renewals
  • Cancellations
  • Lapses
  • Claims
  • Reinsurance – treaties and facultative
• Ability to interpret policy wording, product rules, underwriting requirements, and rating structures.
• Good understanding of:
  • Premiums
  • Benefits
  • Cover limits
  • Exclusions
  • Waiting periods
  • Fees
  • Commissions
• Hands-on experience configuring products or rules within an insurance policy administration system.
• Ability to translate business requirements into structured system parameters, rules, and configuration settings.
• Experience working with insurance data, product specifications, and rate tables.
• Understanding of relationships between:
  • Policyholders
  • Insured persons
  • Policies
  • Covers
  • Benefits
  • Premiums
  • Transactions
  • Brokers
  • Commissions
• Strong analytical and problem-solving skills.
• Ability to identify data quality issues and understand their potential impact on system behaviour.
• Good Microsoft Excel skills for analysing insurance data and validating calculations.
• Ability to work with data structures and understand how configuration impacts application behaviour.

Technical Skills

• Practical experience with insurance system configuration or product implementation.
• Understanding of databases and data structures.
• Ability to methodically configure, test, troubleshoot, and validate system changes.
• Ability to interpret functional and technical requirements.
• SQL experience for querying and validating data will be advantageous.
• JIRA experience for requirements, defects, and change management will be advantageous.
• Experience with insurance policy administration platforms will be highly beneficial.
• Experience with CloudCover will be advantageous.