[Hiring] Industry Solutions Architect @Copyright 2026

Role Description

The Industry Solutions Architect (MAE) brings together deep domain expertise across Manufacturing, Automotive, and Energy/Utilities with hands-on technical scoping to support Coastal's Enterprise embedment motion; landing Salesforce (specifically Manufacturing Cloud, Automotive Cloud, Energy & Utilities Cloud, and Revenue Cloud/CPQ) and Snowflake capability into Named Accounts jointly pursued with TCS. This is not a standalone advisory role: it is a specialization within Coastal's Scoping & Architecture function. The individual partners two-in-a-box with Client Partners on enterprise pursuits, delivers real bottoms-up scoping and estimating (not top-down guesswork), and brings a credible point of view across Discrete & Process Manufacturing, Industrial Equipment, Automotive OEMs & Dealer Networks, and Energy & Utilities that strengthens the account strategy, the RFP response, and the client and TCS relationship alike. As programs close, this individual may transition into the embedded delivery team, carrying account and technical context forward rather than handing it off cold.

Qualifications

• 8+ years of consulting experience in delivery leadership relative to iterative software development, with deep Salesforce experience required (specifically Manufacturing Cloud, Automotive Cloud, Energy & Utilities Cloud, or Revenue Cloud/CPQ) and Snowflake experience strongly preferred.
• 5+ years of sales or pre-sales / solutions engineering experience, ideally in an SI, channel, or partner-aligned selling motion.
• Demonstrated ability to scope and estimate complex enterprise MAE programs from the bottom up, with a track record of scoping accuracy against actual delivered effort.
• Deep MAE domain expertise with a strong point of view across key sub-verticals (Manufacturing: discrete, process, heavy equipment, building materials; Automotive: OEMs, tier-1 suppliers, dealer networks, fleet; Energy & Utilities: oil & gas, renewables, power & water utilities), and comfort applying it in both technical and executive conversations.
• Familiarity with MAE industry data models (Manufacturing Cloud Data Model, Automotive Cloud Data Model), complex product catalog & BOM configuration tools (e.g., Logik.io, 3Kit), B2B Commerce, Salesforce Field Service (SFS), and core ERP integrations (e.g., SAP SD/MM/PP, Oracle EBS/Cloud ERP, Infor, Epicor, Rootstock).
• Commitment to building long-term relationships with MAE enterprise customers and TCS counterparts, and winning business through trusted relationships.
• Consultative mindset and dedication to learning in a dynamic, cross-entity (Coastal/TCS) environment.
• Understanding of and relationships within the Salesforce portfolio (including Manufacturing Cloud, Automotive Cloud, Revenue Cloud, Data Cloud, Field Service, MuleSoft, Tableau, Slack) and the Snowflake Manufacturing & Energy Data Cloud ecosystem.
• Excellent communicator who can translate business, supply chain, account forecasting, dealer enablement, and asset management requirements into scoped technical solutions and think on their feet.
• Self-starter with the ability to multitask in a fast-paced, high-pressure Enterprise sales environment.
• Strong customer orientation and results-driven approach to both pre-sales and delivery outcomes.
• Demonstrated ability to analyze and interpret demand forecast accuracy, rebate accruals, quote turn times, or warranty/service data for value-based discussions with Enterprise stakeholders.
• Must have full-time permanent US work authorization.

Requirements

• Experience leading digital transformation, Lead-to-Cash modernization, dealer portal rollouts, field service automation, or ERP integration projects within industrial or energy enterprises.
• Strong understanding of AI (Agentforce, predictive maintenance, automated quoting assistance, demand forecasting AI) as applied within Salesforce and Snowflake solution design for MAE.
• Prior experience working within or alongside a systems integrator (SI) partner motion, ideally TCS or a comparable global SI.
• Ability to engage and motivate peers in a matrixed, pod-based team structure (not direct people management initially).
• Bachelor's degree preferred, or equivalent experience.

Benefits

• Flexible working hours with an emphasis on a life-work balance (in that order!).
• Remote flexible work; company office locations in Palm Coast, FL; Atlanta, GA; Tysons, VA & Lexington, KY; travel as required to client locations.
• Unlimited Paid Time Off (RTO), 401K with Company Match, and Medical, Vision, & Dental coverage.
• Competitive quarterly bonus opportunities.
• Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems; plus occasional in-house competitions with spot bonuses.
• A flexible and fun team culture! We value transparency, support, flexibility, growth, teamwork, fun, and so much more.
• Frequent team and culture activities, virtual & in-person, including Lunch and Learn sessions, Happy Hours, team-building events.
• Monthly All-Hands calls to bring the company together, and an open-door leadership policy with access to mentorship and guidance.
• Opportunities for accelerated growth, networking, and career guidance and support.
• Trust, transparency, and respect across all levels of the company.