[Hiring] Incident Management Agent @Inficare Technologies

Role Description

We are currently focusing on the following three open positions:

• 2 Incident Management Agent roles - Colombia
• 1 Incident Management Agent role - U.S.

Both positions are fully remote. Candidates must be available to start within 2 weeks of selection.

Please avoid candidates with primarily Application/Production Support Analyst or Systems Engineer backgrounds.

Qualifications

• Oracle EBS
• Supply Chain / Oracle Supply Chain
• Supply Planning (SPM)
• Order Management
• Oracle Shipping & Inventory
• Business-side Incident Management
• Pega
• B2B Operations
• Repair, Ordering, Replacement, and RMA processes

Requirements

We would greatly appreciate your support in sharing as many qualified resumes as possible at the earliest opportunity so we can move quickly on these openings.