[Hiring] Implementation Specialist @Nextech
Mar 25, 2025 - Nextech is hiring a remote Implementation Specialist. đź’¸ Salary: generous annual bonus opportunity. đź“ŤLocation: USA.
Role Description
The Implementation Specialist is responsible for conducting implementation activity including executing on the standard implementation methodology across Nextech’s suite of solutions. This includes but is not limited to remote training calls, super user training, go-live support, and post go-live optimization. Responsibilities include issue investigation, creative problem solving, and training clients as well as internal staff as needed.
All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.
- Conduct client training in preparation for Go-Live events, following Nextech’s standard implementation methodology.
- Complete practice assessments and workflow analysis guided by industry best practices.
- Instruct clinical and non-clinical staff on the proper use of software applications.
- Train staff in individual and group settings, employing diverse teaching strategies to maximize effectiveness.
- Complete administrative tasks to update customers, Project Managers and Department Managers on implementation progress.
- Perform additional responsibilities as assigned based on business needs.
- Investigate and resolve client issues during implementation and go-live.
- Identify opportunities for workflow improvement and optimization post-go-live.
- Partner with internal teams to ensure successful implementation and alignment with client needs.
- Communicate effectively with clients and team members to ensure alignment and satisfaction.
Qualifications
- Bachelor’s degree in a related field.
- 3-5 years of experience in the Healthcare IT industry, specifically software implementation.
- Proven ability to build strong relationships and influence behavior.
- Excellent verbal and written communication skills.
- Strong interpersonal, time management, and organizational abilities.
- Demonstrated creative problem-solving skills.
Requirements
- Knowledge of or experience in one of Nextech’s core medical specialties.
- Familiarity with medical clinic workflows.
- Understanding of HIPAA and PHI regulations.
- Background in insurance billing.
Benefits
- Generous annual bonus opportunity
- 401(k) with Employer Match
- Flexible Time Off: take time off when you need it without worrying about available hours
- 10 paid holidays + 1 floating holiday
- Volunteer Time Off
- Choice of Medical, Dental, and Vision plans
- Health Savings Account with employer match
- Flexible Spending Account
- 100% Company-Paid Parental leave
- 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
- iCREATE Employee Recognition Program
- Wellness Program including discounts on medical premiums
- Employee Assistance Program with free counseling sessions available
- Corporate Discounts on Retail, Travel, and Entertainment
- Pet Insurance options
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
generous annual bonus opportunity
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 25, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
