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Implementation Payroll Specialist @Puzzlehr

[Hiring] Implementation Payroll Specialist @Puzzlehr

Apr 05, 2025 - Puzzlehr is hiring a remote Implementation Payroll Specialist. đź’¸ Salary: unspecified. đź“ŤLocation: Philippines.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

In this unique and rewarding position, the Implementation Payroll Specialist aids with and facilitates all things payroll for our clients. You’ll apply your already established skillset and knowledge to recommend enhancements to clients’ current practices and oversee the transition of our new clients’ successful onboarding. You’ll play the liaison between the client and their chosen vendor, completing Managed Payroll implementation, HCM optimization projects, and payroll vendor transitions. This position also works in tandem with our Regional Sales Managers, providing pre-sale support to the payroll/HCM processes as needed.

  • Lead the process of transitioning new clients from their existing human capital management software to the PuzzleHR product suite; utilize effective client service and change management practices to ensure a smooth conversion.
  • Act as the primary client contact throughout the client implementation process; escalate needs, issues, concerns to the business partners and management as appropriate.
  • Establish a strong working relationship with each client based on clear expectation-setting and mutual trust building.
  • Serve as the subject matter expert and advocate for the PuzzleHR product suite; ensure set up is consistent with the clients’ needs and expectations.
  • Proactively consult clients on best practices and necessary system and process changes to achieve implementation milestones and goals.
  • Possess working knowledge of the full PuzzleHR product suite to make connections across services and provide consultation of best practices and system utilization in multiple human capital management disciplines.
  • Work in coordination with non-client facing implementation team members to ensure accurate database configuration.
  • Test client data and PuzzleHR system configuration to ensure proper functionality and quality; resolve data discrepancies from testing and/or initial production activity within the software.
  • Investigate, analyze, and recommend solutions for clients’ issues; collaborate with implementation leadership and technical support staff to eliminate recurring issues.
  • Maintain accurate project status in PuzzleHR project management software; provide real time updates as needed to project stakeholders; proactively identify and mitigate project risks.
  • Conduct telephone/web-based and/or face to face training sessions with new users.
  • Work closely with sales partners to ensure client expectations are being met; provide technical expertise to support the Sales team when needed.
  • Transition clients to ongoing Client Services Support resources upon successful implementation.
  • Train and mentor new team members.
  • Serve as a thought leader for continuous improvement of the implementation process.

Qualifications

  • Bachelor’s degree in human resources or related field and/or equivalent experience.
  • Previous payroll implementation experience required.
  • Payroll, benefits, and project management experience required.
  • Client payroll onboarding experience preferred.
  • Excellent verbal and written communications skills.
  • Excellent interpersonal and customer service skills.
  • Proven organizational skills and attention to detail.
  • Ability to function well in a fast-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.

Requirements

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to move up to 15 pounds at times.
  • Must be able to participate in video conferences/meetings.

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đź“Ť Be aware of the location restriction for this remote position: Philippines
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   All others
Implementation Payroll Specialist @Puzzlehr
All others
Salary đź’¸ unspecified
Remote Location
Philippines
Job Type full-time
Posted Apr 05, 2025
Apply for this position Unlock 54,504 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: Philippines
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Implementation Payroll Specialist Apply for this position Unlock 54,504 Remote Jobs
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