Get daily remote job opportunities in your inbox

No middlemen, no spam, no infinite scrolling.

Get relevant job opportunities, one email at a time.

Unsubscribe at any time.

Back to Remote jobs  >   All others
Imaging Service Strategist @Hummingbird Healthcare Inc.

[Hiring] Imaging Service Strategist @Hummingbird Healthcare Inc.

Mar 20, 2025 - Hummingbird Healthcare Inc. is hiring a remote Imaging Service Strategist. 💸 Salary: $130,000 - $149,500. 📍Location: USA.

Hi. We’re Hummingbird. We’re elevating patient access so patients can get healthcare how, when, and where they need it. We partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most – caring for patients. By managing patient access as a technology-enabled service, we help health systems stabilize costs and improve patient experience while creating good jobs that attract and retain talent in the industry. Our team of experts is obsessed with the connection between the people, processes, and technology that make healthcare organizations hum. Join us and help build the healthcare experience we want for our communities, our families, and ourselves. Summary As an Imaging Service Strategist at Hummingbird, you will take a leadership role in defining, implementing, and continuously improving Imaging service offerings to drive client value. You will act as the principal subject matter expert, be responsible for the creation of service specifications, inclusions, exclusions, and deliverables while collaborating with Operate, Performance Optimization, and Consulting teams. You will provide strategic oversight, lead early client implementations, refine services based on industry insights, and develop scalable playbooks to standardize delivery. You will bring imaging services to life by creating the enterprise-wide standards for how health systems should optimize scheduling, authorizations, and protocoling for diagnostic imaging while also developing the standard for how Hummingbird will operate these functions as a managed service. Responsibilities Employment Eligibility: Candidates must be legally authorized to work in the United States without sponsorship. FLSA Status: Exempt Compensation: $130,000 - $149,500, based on experience. Benefits Eligible: Yes. Travel: 25%-35% for client visits, training, and company events. Working Hours: Alignment with client work hours within the US. Work Location: This position is remote. You must work from a location within the United States with consistent internet service. Service Strategy and Specification Development Act as the primary subject matter expert (SME) and owner of service specifications and feature documents for assigned services. Inform and support the strategic roadmap for Contact Center service offerings, helping to ensure alignment with business objectives. Define service boundaries, including inclusions, exclusions, client journeys, workflows, and deliverables. Collaborate with Operate teams to define and align staffing requirements with service delivery needs. Partner with consulting teams to design scalable and efficient services that meet client needs. Conduct regular reviews of service specifications to ensure alignment with client expectations and industry standards. Service Communication & Education Lead executive briefings and presentations to ensure organizational alignment on service direction and goals. Develop communication strategies and materials to educate internal teams and external stakeholders on service offerings. Partner with Consulting and Learning & Development teams to create advanced training programs for team members and leadership. Early Client Implementation and Playbook Development Lead Minimal Viable Product (MVP) implementations at early adopter client sites, ensuring successful deployment and refinement of services. Gather insights from implementations to enhance service workflows, features, and delivery processes. Develop scalable playbooks that standardize best practices, tools, templates, and workflows. Sales and Business Development Support Serve as a SME on assigned services, providing expertise during sales calls, RFP responses, sales presentations, and contract negotiations. Contribute to the development of sales proposals, ensuring services are accurately represented with clear deliverables, timelines, and value propositions. Create and maintain staffing calculators and resource estimation tools to support accurate proposal development. Collaborate with marketing and sales teams to refine messaging, positioning, and materials for assigned services. Service Maturation and Feedback Maintain and prioritize the service backlog, ensuring that high-impact enhancements are implemented in a timely manner. Partner with the Performance Optimization Leader to execute service improvement initiatives. Collaborate with Epic Charm Architects and the Technology & Data teams on the design, development, and testing of system enhancements that support service delivery. Drive continuous improvement initiatives to optimize workflows, reduce inefficiencies, and enhance consumer experience. Participate in benchmarking engagements, analyzing client service performance against industry best practices. Establish key performance indicators (KPIs) and track service performance against defined goals, making data-driven adjustments as needed. Required & Desired Skills Required Skills and Experience 6+ years of combined experience in patient access operations service delivery and diagnostic imaging operations and scheduling, plus one of the following: service design, product management, or strategic consulting, or Epic implementation or optimizations. Familiarity with Epic (EMR) Patient Access Applications, particularly Radiant and/or Cupid, with prior experience as an end-user super-user, or other hands-on capacity. Demonstrated expertise in defining, implementing, and refining professional service offerings. Strong project management skills, including the ability to manage competing priorities and deliver results on time and within budget. Proven ability to collaborate across functions, including consulting, sales, and operations teams. Exceptional analytical and problem-solving skills, with a focus on using data to drive decisions. Desired Skills and Experience Experience in healthcare, consulting, or professional services industries. Experience with both Radiant and Cupid and corresponding imaging modalities Epic certification one or more applications that are relevant to the service (placeholder – update application names per job posting) Experience participating or leading in Epic implementation or optimization initiatives. Experience leading and managing relevant healthcare patient access operations in a director-level capacity or higher. Familiarity with tools such as Epic Charm or similar platforms for service delivery and optimization. Knowledge of continuous improvement methodologies, such as Lean or Six Sigma. Strong interpersonal and communication skills, with the ability to influence and build consensus among diverse stakeholders. Expertise in creating scalable, repeatable service delivery frameworks and tools. #LI-JF1 The Hummingbird Approach We value a team that brings diverse perspectives and experiences to the work we do. While there are many ways to do this, people who are successful at Hummingbird: Lead with Respect by valuing kindness and working to actively foster an environment of inclusion and respect. Embrace Growth and seek out learning and growth for themselves and support those around them in their growth journey. They bring curiosity and an openness to innovation to all their interactions. Bring a Win Together mentality by approaching conflict directly, listening carefully, and seeking to understand. They problem-solve with the goal of finding successes, not trade-offs, for all involved. Equal Opportunity Statement Hummingbird Healthcare is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. We value the talents of individuals from all backgrounds and actively seek a diverse workforce. Our mission is to provide a fair and inclusive recruitment process for everyone, and reasonable accommodations are available to any applicant who may need them. Please reach out to talent@hummingbird.healthcare to request accommodations and we’d be happy to chat. We're ready to grow the nest. We're a healthcare services team obsessed with reimagining access to elevate the patient experience. Hummingbird is taking flight and we’re looking for those who are ready to create a world-class organization. Join us in building a workplace that values real change and real relationships. We’re looking for the dreamers and the doers who were born to hustle and influence the next era of better healthcare for their communities, their families, and for themselves. We believe by leading with respect, cultivating an innovation-focused growth mindset, and prioritizing the strength of a cohesive team, we have the power to reimagine the healthcare experience and create profound impact for our partners at scale. Let's take flight. Together.

Similar Remote Jobs

More jobs at Hummingbird Healthcare Inc.

More All Others jobs

More jobs in USA

Kickstart Your Job Search

Need advice to apply? Join our free Webinar « 3 Mistakes to Avoid When Looking For A Remote Startup Job (And What To Do Instead) »
Register for free

Unlock 53,534 additional remote jobs, advanced search & email notifications

Get Access Now

Too many emails? Declutter your inbox with Meco

Your home for reading newsletters

Try for free - no card required.
Before You Apply
️
📍 Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   All others
Imaging Service Strategist @Hummingbird Healthcare Inc.
All others
Salary 💸 $130,000 - $149,500
Remote Location
USA
Job Type full-time
Posted Mar 20, 2025
Apply for this position Unlock 53,534 Remote Jobs
️
📍 Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Imaging Service Strategist Apply for this position Unlock 53,534 Remote Jobs
×
  • Unlock 53,534 hidden remote jobs.
  • Your shortcut to remote work. Apply before everyone else.
  • Click and apply. No middlemen, no hassle.
Remotive - Email digest of tips on remote work and productivity | Product Hunt

We’re not like the other sites. Come see why!

50% off in March 2025
  • Single payment
  • Lifetime access
  • Filter by location/skills/salary…
  • Create custom email alerts
  • Private Slack Community

Get relevant job opportunities in your inbox

    Remotive
    Find Remote Jobs
    Hiring Remotely
    Quick Access