[Hiring] IBM Sterling Integrator @Sparix Global.

Role Description

The EDI Coordinator is responsible for overseeing the day-to-day operations, support, new implementations and continuous improvement of EDI integrations with the trading partners. This role combines hands-on technical expertise (Sterling Integrator and SAP), coordination across IT, business teams, and external partners to ensure reliable, efficient, and scalable EDI processes.

DUTIES, TASKS AND RESPONSIBILITIES:

• EDI Operations & Integration
  • Manage and support EDI integrations using IBM Sterling Integrator, including data mapping, mailbox setup, and communication protocols.
  • Coordinate onboarding of new trading partners and enhancements to existing integrations.
  • Support key EDI transaction sets including Purchase Orders (PO), Purchase Order Changes (POC), Advance Ship Notices (ASN), and Invoices (INV).
  • Obtain, review, and manage EDI implementation guides with trading partners.
  • Ensure accurate and timely exchange of EDI transactions between OWI and partners.
  • Leverage SAP knowledge, including IDocs, user exits, and enhancements, to support complex business scenarios.
  • Provide hands-on support while guiding best practices across the team.
• Monitoring & Support
  • Monitor EDI and SAP integration processes, including IDoc processing and failures.
  • Troubleshoot issues, perform root cause analysis, and escalate to SAP functional teams or business stakeholders as needed.
  • Manage and resolve helpdesk tickets related to EDI and integration issues.
  • Provide ongoing system health monitoring and proactive issue resolution.
• Testing, Delivery and Collaboration
  • Coordinate and participate in the preparation and execution of end-to-end testing and validation plans.
  • Ensure successful partner certification and internal sign-off for new or enhanced integrations.
  • Partner with business users, trading partners, and IT teams to understand requirements and define EDI mapping and communication needs.
  • Provide regular status updates to management on EDI performance, onboarding progress, and issue resolution.
  • Act as a liaison between external partners and internal teams.
• Process Improvement & Automation
  • Identify inefficiencies in current EDI and business processes and recommend automation or optimization opportunities.
  • Drive continuous improvement initiatives to enhance reliability, scalability, and performance of integrations.
  • Support documentation and standardization aligned with OWI methodologies.

Qualifications

• Bachelors Degree preferred with 4-7 years' of experience with EDI systems.
• Demonstrate innovation, action, high levels of maturity and professionalism.
• Expertise in data mapping.
• Strong written, verbal, and interpersonal skills.
• Solid understanding of EDI standards ANSI-X12 & EDIFACT 850, 855, 860, 856, 810, 940, 945, 204, 214, ORDERS, DESADV, INVOIC, and others.
• Support Sterling B2B Integrator software.
• Experience with Sterling B2B Integrator Mapper, VANs, ISPs, and Internet security packages.
• Knowledge of SAP Idocs is required.
• Recommended skills are XML, Sterling B2B Integrator Admin, Sterling B2B BPO Language.
• Working knowledge of EDI translation software package.
• Excellent problem-solving skills, ability to identify problems, present, develop and execute solutions.
• Has the ability to organize and handle multiple concurrent tasks.
• Strong interpersonal skills; ability to relate to and interact with other people in a friendly, professional manner.

Requirements

• Exp: 4-8 Years
• Work Type: Remote
• NIGHT SHIFT: 6:30pm to 3:30 am
• Job Type: Contract
• Job Locations: Bengaluru, India
• Duration: 6 Months
• Skills Required: Primary Skills - IBM Sterling EDI