[Hiring] IBM i (AS/400) Engineer @Releady

Role Description

Releady is building remote support for a US music retail and instrument rental company that runs its replenishment and supporting applications on IBM i (AS/400). This role requires an engineer who can get into an environment with limited documentation, work out what it runs, capture that knowledge, and then support it on call.

Employment Type: Independent Contractor Engagement (approximately 40 hours per week)

Location: Remote

Length: 6 months with possible extension

Compensation: $55 - $65 CAD per hour, depending on experience

The environment:

• IBM i (AS/400): The system hosts E3 replenishment and green-screen menu applications that manage user profiles, flat-file exchanges, and point-of-sale employee data.
• ERP: A heavily customized Microsoft Dynamics AX 2012 instance, supported in-house, feeds data to the IBM i system.
• Other platforms: The wider estate includes Salesforce, an Oracle ATG ecommerce platform, and internally built web applications for store fulfillment and instrument rentals.
• Team: The engineer joins an internal IT organization of about 20 people, supported by overseas staff in several countries, while infrastructure, security, and cloud services are run by a shared services team at the parent company.

Responsibilities:

• Assess the environment.
• Gain access to the IBM i system and review active jobs, job queues, schedules, running programs, menus, and user profiles.
• Inventory the custom scripts, programs, and interfaces built over the years.
• Identify the E3 version and modules in use, map how data arrives from Dynamics AX 2012 and where outputs go.
• Report on the support status of the hardware, operating system, and E3 software.
• Document what's there through screen recordings, screenshots, recorded walkthroughs, and AI-assisted notes.
• Provide on-call support under a retainer when something breaks, resolve incidents, and train an internal team member to take over day-to-day operation of the system.

Qualifications

• Senior, hands-on IBM i depth and E3 replenishment experience.
• Operation and administration of IBM i (AS/400, iSeries) systems, including work management, subsystems, job queues, job scheduling, user profiles, and security.
• Reading, debugging, and modifying RPG (RPG IV/ILE and older RPG III) and CL programs.
• Working knowledge of DB2 for i, physical and logical files, and flat-file interfaces to other systems.
• Support of green-screen (5250) menu applications used in day-to-day operations.
• Experience with E3 replenishment, now Blue Yonder Advanced Replenishment (formerly JDA), including modules such as TRIM or SLIM.
• A track record of reverse-engineering and documenting systems that came with little or no documentation.
• Written and spoken English at B2 level or higher.

Requirements

• Experience integrating IBM i with Microsoft Dynamics AX 2012 or another ERP.
• Background in retail inventory, purchasing, or replenishment processes.
• Experience with IBM Power hardware lifecycle, OS upgrades, or planning a move off IBM i.
• A track record of using AI tools to speed up documentation and knowledge capture.

Benefits

• We are an equal opportunity employer and value diversity at our company.
• We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor.
• We are committed to creating a diverse and inclusive environment for all employees.