[Hiring] HVAC Service Technician @South West Plumbing & Waterheaters Inc

Role Description

South West Plumbing is hiring for HVAC Technicians! In this position you will DISPATCH FROM HOME.

South West Plumbing is a reputable and well-established company that has been serving the community for over 40 years. We are known for our great marketing efforts, which generates very high call volumes from our 40,000 existing customers.

Qualifications

• Proven success meeting or exceeding service and/or sales goals
• 1+ years’ experience as a residential HVAC service technician (or equivalent field experience)
• Strong diagnostic and troubleshooting skills across common residential systems
• EPA 608 certification preferred
• Valid driver’s license and clean driving record
• Ability to use mobile service software, tablets, and digital tools

Requirements

• Diagnose, repair, and maintain residential heating, cooling, and ventilation systems
• Perform routine maintenance, safety inspections, tune-ups, and system performance checks
• Accurately document findings, parts used, and work performed in service software
• Follow company, manufacturer, and safety standards on every job
• Assist with warranty work and system start-ups when required
• Build trust with homeowners by clearly explaining findings in simple, professional terms
• Present repair vs. replace options and educate customers on the benefits of each
• Recommend system upgrades, IAQ products (filters, UV, humidifiers, etc.), accessories, and maintenance plans
• Consistently achieve sales goals while maintaining ethical, customer-first practices
• Provide written estimates, secure approvals, and collect payments when required
• Arrive on time, prepared, and professionally presented
• Maintain clean work areas and respect customers’ homes
• Communicate timelines, next steps, and expectations clearly
• Deliver a 5-star service experience on every call

Benefits

• Sign-on Bonus (may be available based on experience and qualifications)
• Competitive Compensation: $25-$40/hr DOE + commission tied to sales performance
• ABILITY TO DISPATCH FROM HOME
• Weekly quality sales training provided
• Weekly pay
• NO ON CALLS
• 2 weeks of PTO + 6 paid holidays
• Great medical benefits, including dental, vision, and life insurance for you AND your family
• Generous 401K Company match
• Referral bonus program
• On-going technical and sales development training from the best in the business
• Gain a family! We do a lot more than just work together; you will come to love our company outings, casual office environment, and build life-long friendships