[Hiring] Home Health Billing Virtual Assistant @Helper Heroes

Role Description

We are seeking a detail-oriented Home Health Billing Virtual Assistant to support our billing operations. The primary focus of this role is managing software workflows for home health billing. The ideal candidate possesses hands-on experience with EMR platforms, specifically HHAeXchange or Axxess, and has strong familiarity with billing and authorization processes.

Key Responsibilities

• Billing Software Management: Utilize hands-on experience in HHAeXchange or Axxess to maintain billing workflows, manage records, and ensure precise system entries.
• Claims Processing: Submit, review, and track home health billing claims.
• Authorizations: Obtain, verify, and monitor prior authorizations and ongoing coverage to ensure services are covered.
• Denials & Follow-Up: Research claim denials, file appeals, and perform necessary follow-ups to maximize reimbursement.
• Electronic Visit Verification (EVV): Monitor EVV compliance, review logs, and resolve visit discrepancies as needed.

Attributes of a Successful Helper Hero

• Empathy: You genuinely care about people and want to make a difference in their lives.
• Organization: You’re a master of multitasking and can keep everything running smoothly.
• Communication: You speak impeccable English. You’re a clear and friendly communicator, both written and verbal.
• Tech-Savvy: You’re comfortable with business software and quick to learn new tools.
• Problem Solver: You can see the big picture when resolving complex issues and follow through until they’re fully resolved.
• Self-Starter: You work effectively without supervision and follow processes precisely.
• Reliability: You’re dependable, punctual, and always ready to step up when needed.

Requirements

• HIPAA Training: Complete four (4) HIPAA courses and submit the certificates.
• Compliance Training: Complete EPICompliance training, including OSHA for Healthcare.
• Time Tracking: Use Hubstaff for time tracking during all working hours, with location enabled.
• Commitment: A minimum six (6)-month commitment to the role.
• Exclusivity: This is an exclusive engagement. Working with other clients or taking on outside work (moonlighting) is not allowed without proof of resignation from the other role.
• Documents: Submit all required initial documents during onboarding.
• Engagement: This role is engaged under a Helper Heroes Independent Contractor Agreement.

Experience

• Home Health Billing: 1 year (Preferred)
• HHAeXchange or Axxess: 1 year (Preferred)

Benefits

• Pay raise
• Work from home

Why You’ll Love Working With Us

• Competitive Base Pay: We offer the highest base pay in the home care industry!
• Make a Difference: You’ll play a key role in ensuring that clients receive the best care possible.
• Growth Opportunities: As we grow, so will you! Plenty of room to learn and advance.
• Fun & Supportive Team: We’re a tight-knit group that values collaboration, compassion, and a good laugh.

Ready to Be a Hero?

If you’re excited to join a team where you’ll be appreciated, have a sense of purpose and inclusion, and help create a brighter, more compassionate care experience, we can’t wait to hear from you! Apply today and let’s make a difference together.