[Hiring] Health Coach Manager @Marek Health

Role Description

You'll lead a team of health coaches, driving financial results, customer experience, and adherence to Marek's treatment guidelines.

The Health Coach Manager is responsible for leading a team of health coaches, and ensuring accountability for financial results, customer experience and retention, and Marek's treatment guidelines. The ideal candidate will have a strong background in coaching, excellent leadership skills, and a proven ability to drive financial performance.

What you'll do

• Team leadership
  • Lead, mentor, and supervise a team of health coaches.
  • Conduct regular team meetings and one-on-one sessions to provide guidance and support.
  • Oversee the recruitment, training, and development of health coaches.
• Financial accountability
  • Hold team members accountable for financial goals and objectives.
  • Analyze financial performance data and develop action plans to achieve financial targets.
  • Collaborate with senior management to set and monitor financial KPIs.
• Operational excellence
  • Ensure compliance with company policies and industry regulations.
  • Develop and implement process improvements to enhance operational efficiency.
  • Address and resolve any issues or concerns related to service delivery.
• Book of business management
  • Maintain and grow a portfolio of clients.
  • Develop and implement strategies to improve client retention and satisfaction.
  • Monitor and track client progress, ensuring high standards of service delivery.

Qualifications

• Bachelor's degree or higher in Health Sciences, Business Administration, or a related field preferred.
• Proven experience in a sales environment, with at least 3–5 years in a managerial position.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to analyze financial data and drive performance.
• Proficiency in MS Office and health management software.

Requirements

• Full-time, remote.
• Reports to the Director of Sales.
• Ability to work in the EST time zone.
• Required to participate in various in-person events throughout the year, including marketing initiatives and team gatherings, to foster team cohesion and enhance market presence.

Benefits

• Competitive salary and quarterly performance-based incentives on achievement of performance goals.
• Medical, dental, and vision insurance.
• Retirement savings plan.
• Paid time off and holidays.
• Professional development opportunities.
• Significant growth opportunities within a fast-paced environment — success in this role opens pathways to additional positions.