[Hiring] Head of Revenue Operations @ElevenLabs

Role Description

As the Head of Revenue Operations, you will be the architect of ElevenLabs' commercial operating system - the planning, data, processes, systems, and AI-powered workflows that enable our GTM organization to scale revenue predictably and efficiently.

• Own the operational foundation across our entire revenue organization, spanning Sales, Marketing, Partnerships, and Customer Success.
• Work directly with GTM leadership to shape how we plan, measure, and execute our commercial strategy.
• This is a high ownership role for someone who thrives at the intersection of strategy, data, systems, AI, and execution.
• Significant influence over how ElevenLabs scales its revenue organization.
• Build the infrastructure, operating model, and team required for the next stage of growth.

Qualifications

• 10+ years of Revenue Operations, Sales Operations, or related GTM experience, including significant leadership experience in a high-growth SaaS or technology company.
• Proven track record of scaling revenue organizations across multiple GTM motions and segments, including Enterprise, Strategic, Mid-Market, and Partnerships.
• Deep expertise in revenue planning, forecasting, territory and capacity planning, sales processes, compensation, and GTM performance management.
• Strong understanding of usage-based business models and the metrics that drive efficient growth, including pipeline generation, acquisition, expansion, retention, and revenue productivity.
• Experience building scalable GTM systems, data infrastructure, and operating processes, with deep familiarity with Salesforce and modern GTM technology.
• Demonstrated ability to use AI and automation to increase GTM productivity, improve decision-making, and fundamentally rethink how Revenue Operations operates.
• Exceptional analytical and strategic thinking skills, with the ability to translate complex data into clear insights and decisions for executive leadership.
• Proven ability to partner with and influence senior executives across Sales, Marketing, Finance, Product, Legal, and Customer Success.
• Exceptional leadership and organizational skills, with a track record of building and developing high-performing RevOps teams.
• Strong business judgment, bias for action, and comfort operating in a fast-moving, ambiguous environment.

Requirements

• Own the commercial operating model across Sales, Marketing, Partnerships, and Customer Success, ensuring the organization can scale revenue predictably and efficiently.
• Partner with the CEO, CFO, and GTM leadership team on revenue strategy, annual planning, forecasting, organizational design, investment decisions, and long-range growth planning.
• Lead territory design, segmentation, quota setting, capacity planning, headcount planning, and GTM productivity across Corporate, Mid-Market, Enterprise, Strategic, and Partnerships.
• Establish the operating cadence for the GTM organization, including forecasting, pipeline reviews, business reviews, performance management, and executive reporting.
• Build the data, analytics, and systems foundation that gives leadership a trusted view of pipeline, conversion, productivity, attainment, retention, expansion, and revenue efficiency.
• Own the evolution of the GTM technology stack, including Salesforce, ensuring systems, data, processes, and workflows scale with the business.
• Lead the AI transformation of Revenue Operations, using AI and automation to increase productivity, improve decision-making, eliminate manual work, and fundamentally rethink how GTM teams operate.
• Partner across Sales, Marketing, Finance, Legal, Product, and Customer Success to create consistent processes, shared definitions, and strong commercial execution.
• Drive continuous improvement across the revenue funnel, from pipeline generation and acquisition through expansion and renewal.
• Build and lead a world-class RevOps organization, developing the talent, structure, and capabilities required for ElevenLabs’ next stage of growth.

Benefits

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

Location

This role is remote across the US, with the option to work from our San Francisco or New York offices if preferred.