[Hiring] Head of Revenue Operations @Finalsite

Role Description

The Head of Revenue Operations at Finalsite is responsible for building the operating system that enables Finalsite’s revenue organization to plan, execute, measure and improve performance across the full customer lifecycle - from initial demand through acquisition, expansion, renewal, adoption and retention.

• Operating across Sales, Marketing, Client Success, and Finance.
• Establishes and maintains a single, trusted view of the revenue performance.
• Translates it into metrics, forecasts, and insights for executive and Board-level decision-making.
• Brings an objective, enterprise-wide perspective to cross-functional decisions.
• Measures success by forecast accuracy, funnel efficiency, data trust, and tech stack integration.

Qualifications

• Experience in revenue operations, sales operations, or GTM strategy roles, including 3+ years leading a Revenue Operations function in a B2B SaaS environment.
• Experience operating in a PE-backed (or similarly metrics-driven) environment.
• Proven track record building and defending a repeatable forecast methodology.
• Demonstrated success landing cross-functional process change with high stakeholder adoption.
• Strong command of the CRM/MAP/BI stack (e.g., Salesforce, HubSpot, BI platforms).
• Experience owning a revenue tech stack roadmap, including vendor selection and performance management.
• Experience hiring, developing, and retaining lean, high-performing teams of player-coaches.
• Exceptional analytical, communication, and executive presence skills.

Requirements

• Build, own, and defend a repeatable forecast methodology across new business, expansion, renewals & churn.
• Act as a proactive thought partner across the business.
• Translate company growth goals into capacity, coverage, productivity, pipeline and funnel targets.
• Design scalable, practical new processes across functions without heavy headcount.
• Own the revenue tech stack roadmap, including AI tooling evaluation and vendor management.
• Hire, develop, and retain a small team of player-coaches.

Benefits

• Competitive benefits.
• Professional development opportunities.
• Collaborative culture built on partnership and purpose.