[Hiring] Global Medical Information and Content Lead @Scholarrock
Mar 22, 2025 - Scholarrock is hiring a remote Global Medical Information and Content Lead. đź’¸ Salary: unspecified. đź“ŤLocation: USA.
Role Description
Reporting to the Head of Scientific Communications and Medical Excellence, the Medical Information and Content Lead will be responsible for developing, managing, and delivering high-quality, accurate, and compliant medical content to support HCPs. You will also lead the global medical information strategy ensuring timely and accurate responses to medical inquiries across our therapeutic areas. This role necessitates a comprehensive understanding of medical information with a strong emphasis on project management, medical writing, and strategic thinking.
- Develop and implement the Medical Information strategy, including inquiry management process, standard response letters (SRLs), FAQs, and escalations as needed.
- Oversee the day-to-day operations of the Medical Information Call Center (MICC), including vendor and agent performance, training, quality monitoring, and compliance with SOPs and regulatory standards.
- Ensure the MICC agents are equipped with up-to-date scientific content and trained to respond accurately and professionally to HCP inquiries.
- Review and triage Medical Information Request Forms (MIRFs) submitted by MSLs ensuring accurate, timely, and compliant delivery of medical responses in alignment with internal processes.
- Monitor and analyze inquiry trends and insights to inform scientific communications and strategic planning.
- Lead the creation and approval of Medical Information content including FAQs, SRLs, and Custom Response documents.
- Partner with cross-functional teams to ensure scientific accuracy and compliance with regulations.
- Serve as a Subject Matter Expert for medical content and information processes; provide training and guidance to internal stakeholders on Medical Information Systems and processes.
- At times, serve as a member of the Medical Review Committee and Promotional Review Committee to ensure scientific accuracy of Medical and Promotional assets.
- Provide support to ongoing global medical congress initiatives.
- Lead development of the monthly Medical Information dashboard.
- Other duties as periodically assigned.
Qualifications
- Advanced degree in life sciences (e.g. PharmD, PhD, MD, or equivalent required).
- Minimum of 5 years of relevant experience in Medical Information, Medical Communications, or related function in the biotech industry.
- Experience in content creation, review, and approval processes; strong knowledge of regulatory guidelines and compliance requirements.
- Strong scientific writing and written communication skills.
- Ability to interpret clinical data and present it clearly and accurately.
- Ability to thrive in a fast-paced environment with strong ability to simultaneously handle multiple activities, prioritizing and pivoting as necessary.
- A minimum of 20% travel is required.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 22, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
