[Hiring] Functional Consultant @SymphonyAI

Role Description

Complex financial crime programs need more than strong requirements. They need a functional leader who can connect business priorities, regulatory obligations, and product capabilities into a solution that works in practice. As an Advanced Functional Consultant, you’ll lead business case development, requirements, and functional design for complex client implementations across sanctions, PEP and adverse media screening, transaction monitoring, and broader financial crime compliance.

You’ll guide multiple workstreams, lead workshops with senior client stakeholders, and make informed scope and requirement trade-offs within the agreed engagement. This is a hands-on consulting role. You’ll work directly in financial crime platforms to configure, tune, and optimise detection and alert workflows, reduce false positives, and validate outcomes. You’ll also shape AI based features and model driven workflows, defining how outputs are evaluated, governed, and embedded into client operations.

Qualifications

• 8 years or more of relevant experience in fraud, compliance, risk, AML/KYC, sanctions, screening, transaction monitoring, RegTech, or financial crime software delivery.
• Deep hands-on product experience configuring, tuning, calibrating, and optimising financial crime or screening solutions, with clear examples of work you personally delivered.
• Strong functional leadership. You build business cases, lead requirements and design, coordinate analysis across workstreams, and maintain traceability from client need through testing and acceptance.
• Financial crime expertise. You understand onboarding, KYC/KYB, CDD/EDD, sanctions and PEP screening, adverse media, transaction monitoring, investigations, and SAR/STR processes.
• Consulting presence. You can lead workshops, negotiate priorities, manage scope changes, and present product functionality and recommendations to client executives.
• Tuning and data skills. You use SQL and data analysis to assess alert outcomes, improve matching and detection logic, and reduce false positives at scale.
• Regulatory knowledge. You can translate relevant global and regional regulatory expectations into practical processes, controls, and solution requirements.
• Practical AI experience. You have specified AI or model driven features, defined validation criteria for model outputs, and integrated those outputs into client workflows with appropriate human oversight.
• An ownership mindset. You lead complex functional work from discovery through UAT and go-live, surface risks early, and balance solution fit, client acceptance, and delivery commitments.

Requirements

• Experience with SymphonyAI NetReveal, Fircosoft, SAS, or other financial crime platforms.
• Experience with model tuning and false-positive reduction across large or complex client environments.
• Knowledge of screening data providers such as World-Check (LSEG) and Dow Jones.
• Experience with cloud SaaS implementations, fraud detection, or transaction monitoring model tuning.
• CAMS, CAMI, ICA, or another relevant AML/CFT certification.
• Background in RegTech, Big Four or specialist compliance consulting, or financial crime transformation programs.
• Experience creating reusable functional assets adopted across teams.
• Curiosity about how predictive AI, generative AI, and automation can improve detection quality and investigator productivity.

Company Description

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.