[Hiring] Fulfillment, Promotion, and Coordination Specialist @Koniag Government Services, LLC

Role Description

Koniag Professional Services, LLC is seeking a Fulfillment, Promotion, and Coordination Specialist with a Secret security clearance to support KPS and our government customer. The position is remote.

The specialist will support product fulfillment, promotional activities, and project coordination for a large federal and DoD-aligned mission environment. This position coordinates the lifecycle of print and digital products, including:

• Identification of product needs
• Design coordination
• Government approvals
• Production
• Inventory tracking
• Website availability
• Promotion

The specialist will work closely with program stakeholders, warehouse personnel, Operations Managers, and cross-functional teams across all MODES Tasks to ensure products and promotional activities are delivered accurately and on schedule.

The position also provides project coordination and administrative support, helping teams organize documentation, track activities, maintain project records, and meet established milestones.

Qualifications

• Must hold an active Secret clearance, supported by a Tier 3 background investigation.
• High School Diploma or equivalent required.
• Associate's or Bachelor's degree in business administration, communications, marketing, project management, or a related field preferred.
• 2–4 years of experience in project coordination, operations support, fulfillment, communications, marketing support, or a related environment.
• Experience coordinating activities across multiple teams and stakeholders.
• Experience maintaining project documentation, schedules, trackers, and action items.
• Experience supporting product fulfillment, inventory coordination, promotional activities, or similar operational processes preferred.
• Experience working in a federal government or DoD environment preferred.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.
• Ability to maintain detailed project documentation, trackers, calendars, and status information.
• Experience working with project or task management systems.
• Ability to coordinate multiple concurrent activities, deadlines, and stakeholder requirements.
• Strong organizational and project coordination skills.
• Excellent written and verbal communication abilities.
• Strong attention to detail and ability to maintain accurate records.
• Ability to manage multiple priorities and deadlines simultaneously.
• Ability to coordinate effectively across technical, operational, program, and government stakeholder groups.
• Strong follow-through and ability to track activities from initiation through completion.
• Ability to work effectively within structured approval and workflow processes.
• Professional customer-service orientation and ability to communicate effectively with stakeholders at multiple levels.

Requirements

• Coordinate the end-to-end fulfillment process, including identifying product needs and design requirements.
• Coordinate with the Fulfillment and Strategic Outreach Lead, warehouse personnel, Program Managers, Outreach Operations personnel, and support MODES teams throughout the fulfillment lifecycle.
• Coordinate monthly and quarterly updates to the Product Catalog Application (PCA) and Military OneSource website based on the approved promotional calendar.
• Work with Program Managers to identify product requirements for upcoming events and initiatives.
• Monitor available product inventory, coordinate reorders when necessary, and support fulfillment activities for newly requested products.
• Maintain regular communication with warehouse personnel regarding product availability and status.
• Maintain accurate documentation of print files, warehouse status, website status, and promotional activities within the Tasking, Assignments, and Reporting (TAR) application.
• Develop agendas and coordinate bi-weekly meetings between fulfillment stakeholders, warehouse personnel, and the MODES team.
• Track fulfillment activities, outstanding actions, approvals, and dependencies through completion.
• Coordinate weekly, monthly, and quarterly website promotional updates from initial development through government review, approval, and website launch.
• Coordinate with program and operational stakeholders to ensure promotional content aligns with planned campaigns and initiatives.
• Track promotional activities, approvals, scheduled updates, and launch status.
• Help ensure product availability and website promotional activities remain synchronized.
• Provide day-to-day project coordination and administrative support across multiple activities and workstreams.
• Support document management, task submission, assignment tracking, and status reporting.
• Organize, maintain, and update project files and supporting documentation.
• Work closely with Operations Managers and cross-functional teams to track activities, dependencies, assigned actions, and project milestones.
• Coordinate information and follow-up activities across program, operations, warehouse, and MODES stakeholders.
• Assist with meeting preparation, agendas, action-item tracking, and follow-up documentation.
• Maintain visibility into outstanding tasks and communicate status, risks, or dependencies to appropriate team members.

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off
• Paid parental leave
• Life and disability insurance
• Flexible spending accounts
• Commuter benefits
• Tuition reimbursement