[Hiring] Fraud Operations Specialist @Ramp
Apr 04, 2025 - Ramp is hiring a remote Fraud Operations Specialist. đź’¸ Salary: $102,300 - $171,500 in nyc/sf; $92,100 - $154,350 elsewhere. đź“ŤLocation: USA, Canada.
Role Description
As a member of Ramp's Fraud Operations team, you will play a pivotal role in safeguarding the company and its customers against fraudulent activities. This position involves analyzing new account applications, monetary and non-monetary transaction activity to identify and mitigate risks associated with first-party and third-party fraud.
We are seeking a detail-oriented professional who is adept at applying fraud detection techniques and leveraging data sources and tools to develop logical courses of action. In addition to technical acumen, this role requires strong interpersonal and communication skills to interact effectively cross-functionally and with customers, external financial institutions, and law enforcement agencies.
What You’ll Do
- Analyze new account applications to detect potential fraud patterns, including identity theft, synthetic identities, and other high-risk behaviors.
- Evaluate transactional activity, identifying anomalies and irregularities indicative of fraudulent behavior.
- Investigate alerts of first-party and third-party fraud, providing comprehensive documentation of findings.
- Collaborate with internal teams, such as Credit Risk, Compliance, and Customer Support, to ensure timely resolution of fraud-related issues.
- Communicate directly with customers to verify account activity, resolve disputes, and gather necessary documentation during investigations.
- Liaise with external stakeholders, including financial institutions and law enforcement, to support investigations and facilitate recovery efforts when necessary.
- Stay updated on emerging fraud trends, industry best practices, and regulatory requirements to enhance fraud prevention and detection measures.
- Perform root cause analyses, document control breakdowns, and work with the strategy teams to improve fraud controls.
- Document procedures and proactively identify opportunities for process improvement.
Requirements
- Minimum 2 years of experience in fraud prevention or investigations.
- Experience within consumer/corporate/small business cards, payments, invoices, lending, or related industries.
- Excellent written and verbal communication skills.
Nice to Haves
- Experience with NACHA rules and regulations.
- Experience in high-growth startups.
- Knowledge of SQL or Python.
Compensation
- For candidates located in NYC or SF, the pay range for this role is $102,300 - $171,500.
- For candidates located in all other locations, the pay range for this role is $92,100 - $154,350.
Benefits
- 100% medical, dental & vision insurance coverage for you.
- Partially covered for your dependents.
- One Medical annual membership.
- 401k (including employer match on contributions made while employed by Ramp).
- Flexible PTO.
- Fertility HRA (up to $5,000 per year).
- WFH stipend to support your home office needs.
- Wellness stipend.
- Parental Leave.
- Relocation support to NYC or SF.
- Pet insurance.
Similar Remote Jobs
More jobs at Ramp
-
Marketing $96,000 - $176,750 for nyc/sf; $86,400 - $159,050 for other locations USAApr 11, 2025
-
Finance / Legal $124,700 - $208,350 (nyc/sf) or $112,200 - $187,550 (other locations) USA, CanadaApr 10, 2025
More All Others jobs
-
All others $151,000.00 - $253,000.00 USAApr 13, 2025
-
All others $275,000-$330,000 USAApr 13, 2025
More jobs in USA
-
All others $151,000.00 - $253,000.00 USAApr 13, 2025
-
Finance / Legal $145,000.00 - $219,000.00 USAApr 13, 2025
-
All others $275,000-$330,000 USAApr 13, 2025
Kickstart Your Job Search
Unlock 54,612 additional remote jobs, advanced search & email notifications
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
| đź“Ť | Be aware of the location restriction for this remote position: USA, Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
$102,300 - $171,500 in nyc/sf; $92,100 - $154,350 elsewhere
|
Remote
Location
USA, Canada
|
|
Job Type
full-time
|
Posted
Apr 04, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA, Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
