[Hiring] Filing & Documentation Analyst @Capgemini

Role Description

Farmers Insurance is seeking a detail-oriented and highly organized Underwriting Guidelines Analyst to join our Underwriting (UW) Strategy Team. In this role, you will support the management, maintenance, and publication of underwriting guidelines, ensuring documentation is accurate, up to date, and aligned with business decisions and regulatory requirements.

You will collaborate with cross-functional partners, including Product Management, State Management, Legal, and Communications, to coordinate guideline updates, facilitate approvals, and maintain documentation throughout the guideline lifecycle. The ideal candidate is a proactive professional with strong organizational skills, technical aptitude, and the ability to manage multiple priorities while maintaining a high level of accuracy.

What You Will Do

• Manage underwriting guideline intake, documentation, and update processes.
• Prepare, review, mark up, and maintain underwriting guideline documents to reflect business and regulatory changes.
• Coordinate stakeholder reviews and obtain necessary approvals from Legal, Product Management, and State Management teams.
• Complete and maintain required information in the Underwriting Guidelines Database (UWGDB) throughout the guideline lifecycle.
• Prepare and distribute communications to Legal, State Product Management, and State Filings using approved templates, ensuring appropriate stakeholders remain informed.
• Submit QuickBase requests for supporting programming changes.
• Maintain accurate guideline records, including document organization, version control, and repository management.
• Coordinate the distribution of updated guidelines to the Communications team.
• Publish guideline updates to ANRP and SRM using Optimizely.
• Collaborate with cross-functional teams to ensure documentation updates are completed accurately and on time.
• Support process improvements related to guideline documentation, tracking, and publication.
• Perform additional duties as assigned.

Qualifications

• 1–3 years of relevant professional experience in documentation management, compliance, regulatory processes, or related administrative functions.
• Experience maintaining document accuracy, tracking updates, and managing version control.
• Familiarity with personal lines insurance or underwriting processes is preferred.
• Experience in records management, technical writing, or business documentation is an advantage.
• High school diploma or equivalent.

Requirements

• Proficiency in Microsoft Office applications, particularly Word and Excel.
• Experience working with PDF editing tools such as Nitro PDF Pro or Adobe Acrobat.
• Familiarity with SharePoint or similar document management platforms.
• Experience with Optimizely, QuickBase, or comparable workflow management tools is preferred.
• Strong computer skills and the ability to learn new systems and internal applications.

Core Competencies

• Strong written and verbal communication skills, with effective listening abilities.
• Excellent attention to detail and a commitment to accuracy, including under pressure.
• Strong organizational, time management, and prioritization skills.
• Ability to work independently, take initiative, and manage multiple tasks simultaneously.
• Flexibility and adaptability in a changing business environment.
• Foundational business acumen and the ability to understand business priorities and stakeholder needs.
• Strong collaboration skills and the ability to work effectively with cross-functional teams.
• Intermediate English proficiency, with fluent English preferred.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package.
• Career development and training opportunities.
• Flexible work arrangements.
• Dynamic and inclusive work culture within a globally renowned group.
• Private Health and Dental Insurance.
• Pension Plan.
• Meals tickets.
• Life Insurance.