[Hiring] Field Service Trainee @Danaher

Role Description

Be part of something altogether life-changing! Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva, you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

The Field Service Trainee for Cytiva is part of the India Equipment services organization located in Ahmedabad and will be a remote customer-facing role. In this role, you will have the opportunity to:

• Accompany the service engineers and help them in pre-installation work, equipment demo & other service activities, involving travel within the city and outside.
• Ensure the delivery of operations - installing, troubleshooting, and planned maintenance of the various range of Single use and Chromatography Equipment sold by CYTIVA Life Science to the customers in Biopharmaceutical Industries.
• Attend independently or with a trained engineer and close the service calls as per CYTIVA Service Quality.
• Support the team in service documentation work & be an active contributor.

Qualifications

• Bachelor’s degree in Biotechnology / Instrumentation / Electrical / Mechanical / Electronics / Electrical & Telecommunications Engineering.
• Ability to learn quickly & demonstrate independent working straits.
• Interface and gel with both internal team members and external customers.
• Knowledge about the basic tools used for service and repairs.
• Fluency in English language.
• Ability to learn the processes in CYTIVA Life Sciences for reporting, escalations, travel.
• Be a team player.

Requirements

• Bachelor's Degree / Diploma in Instrumentation / Electrical / Electronics / Electrical & Tele-Communications Engineering, fresh passed out from Institution.
• Ability to learn the service and troubleshoot the equipment like Upstream Bio-reactors & Downstream Liquid Chromatography systems.
• Interface and gel with both internal team members and external customers.
• Ability to learn the processes in CYTIVA Life Sciences for reporting, escalations, revenue forecasting, travel.

Benefits

• Flexible, remote working arrangements for eligible roles.
• Enriching careers, no matter the work arrangement.