[Hiring] Field Service Technician I @Hach

Role Description

The Field Service Technician I is responsible for the repair and/or installation of products or IT solutions at customer sites, including electrical and mechanical testing, in accordance with maintenance contracts. This role plays a critical part in ensuring materials and finished products meet rigorous quality standards. You will perform laboratory testing, calibration, documentation, and technical problem-solving while collaborating closely with Operations and Technical Support.

In this role, a typical day will look like:

• Conducts service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts.
• Diagnoses system failures and determines most cost-effective solution.
• Escalates complex issues to greater level of technical support or quality reporting system. May develop new customer service/product agreements.
• Responds to customer support calls within an assigned territory.

Qualifications

• Previous experience with Preventative Maintenance and mechanical/technical troubleshooting is a must – especially if you have previous experience as an Instrument Tech.
• Proven ability to self-manage and take initiative; resilient, resourceful, and an expert at managing a busy workload with competing priorities.
• Valid Driver’s License and clean driving record.

Benefits

• Paid holidays and paid time off.
• Powerful team looking forward to working with you.
• Career coaching and development opportunities.
• Health benefits.
• 401(k).

Company Description

Hach, a Veralto company, ensures water quality for people around the world, and every team member plays a vital role in that mission. Our founding vision is to make water analysis better—faster, simpler, greener, and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.

Motivated by the highest possible stakes in climate change and global health, we’re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment.

Hach is proud to be part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods.

When you join Veralto's vibrant global network of 17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career.